Project Management Assistant (Environment), Eurofins Drinking Water and Wastewater Northeast, Auburn ME
About the role
The Project Management Assistant (PMA) / Client Login Specialist supports the lab in servicing clients to meet the laboratory mission. The position is full-time, Monday through Friday, 7:30am - 4:00pm with occasional Saturdays. Overtime may be required.
Responsibilities
- Project Set Up
- Schedules courier or field sampler, if needed
- Confirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set up as vendors for existing work
- Generates accounting software requisition when sending subcontract samples
- Sample Receipt
- Reviews log-in
- Generates subcontract paperwork
- Sends client sample receipt confirmation
- Reviews draft invoice
- Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
- Reporting
- Creates and issues final report by client due date
- Issues final data package
- State reporting forms and submission
- Data upload
- Compiles case narrative
- Login Client Support Specialist
- Regular attendance and punctuality
- Collects samples from on-site drop box
- Unpacks shipments and documents receipt of sample
- Organizes and records samples
- Data entry into LIMS
- Maintains the department and lab, including stocking supplies and housekeeping
- Phone and email correspondence with clients
- Reviews analytical reports quickly and accurately
- Scans and sends out reports in a timely manner
- Affords assistance with customer services
- Handles interactions with walk-in clients
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned
Qualifications
- Basic Minimum Qualifications:
- Associate degree (or equivalent client-relationship/client service experience)
- High school Chemistry coursework, basic laboratory experience
- Environmental laboratory experience
- 1-3 years business experience required
- Authorization to work in the United States without restriction or sponsorship
- May need to lift up to 50 lbs occasionally
- Ideal Candidates will have:
- Customer service/client relations experience preferred
- Bench chemist experience preferred
- Strong interpersonal skills
- Effective problem-solving skills
- Strong oral and written communication skills
- Strong organizational skills
- Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint
Benefits
This is a great opportunity to gain experience in a laboratory and grow with the organization. Eurofins offers excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
Additional Information
All offers of employment are contingent upon a successful completion of a pre-employment drug screen and background check.
Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. Eurofins is committed to supporting your career development and embracing diversity. Eurofins is also dedicated to sustainability and reducing its environmental impact.
For more information about Eurofins, visit our career page: https://careers.eurofins.com/.