Project Management Assistant (Environment), Eurofins Drinking Water and Wastewater Northeast, Auburn ME

About the role

Eurofins Environment Testing provides full-service environmental analysis across all 50 states. This position supports the lab in servicing clients to meet the laboratory mission.

Responsibilities

• Project Management Assistant:
  • Schedules courier or field sampler, if needed
  • Confirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set up as vendors for existing work
  • Generates accounting software requisition when sending subcontract samples
  • Reviews log-in
  • Generates subcontract paperwork
  • Sends client sample receipt confirmation
  • Reviews draft invoice
  • Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
  • Reports
  • Creates and issues final report by client due date
  • Issues final data package
  • State reporting forms and submission
  • Data upload
  • Compiles case narrative
• Login Client Support Specialist:
  • Regular attendance and punctuality
  • Collects samples from on-site drop box
  • Unpacks shipments and documents receipt of sample
  • Organizes and records samples
  • Data entry into LIMS
  • Maintenance of the department and lab, including stocking supplies and housekeeping
  • Phone and email correspondence with clients
  • Reviews analytical reports quickly and accurately
  • Scans and sends out reports in a timely manner
  • Affords assistance with customer services
  • Handles interactions with walk-in clients
  • Conducts all activities in a safe and efficient manner

Qualifications

• Associate degree (or equivalent experience)
• High school Chemistry coursework, basic laboratory experience
• Environmental laboratory experience
• 1-3 years business experience required
• Authorization to work in the United States without restriction or sponsorship
• May need to lift up to 50 lbs occasionally
• Prior customer service/client relations experience preferred
• Bench chemist experience preferred
• Strong interpersonal skills
• Effective problem-solving skills
• Strong oral and written communication skills
• Strong organizational skills
• Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint

Skills

• Customer service/client relations experience
• Bench chemist experience

Benefits

Compensation is $20-22/hour (DOE). Eurofins is committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler.