Project Engineer II

About the role

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

Key Responsibilities

• Collaborate with clients, project managers, and internal teams to define project scope, objectives, and timelines. Develop detailed project plans, allocate resources, and set milestones to ensure timely delivery.
• Provide technical direction and hands-on implementation for IT projects, including network infrastructure, cloud services, hardware, software installations, and other IT solutions.
• Work directly with clients to understand their technical requirements, challenges, and goals. Serve as the main technical point of contact throughout the project lifecycle.
• Design and configure IT systems, networks, and infrastructure that meet client requirements, using industry best practices and ensuring scalability, reliability, and security.
• Oversee the execution of IT projects, ensuring technical specifications are met, and that the project is delivered on time, within budget, and in line with the scope.
• Configure, test, and implement new systems, software, and technologies, ensuring that all solutions work seamlessly and meet client expectations.
• Address any technical issues that arise during project implementation, working quickly and effectively to resolve problems and minimize disruptions.
• Maintain detailed documentation of all systems, configurations, and processes related to each project, including setup guides, architecture diagrams, and post-implementation reports.
• Provide training and guidance to clients and internal teams on new systems and technologies implemented as part of the project.
• Report on project status to stakeholders, including progress updates, potential risks, and solutions to ensure client satisfaction and project success.
• Offer post-project support, including troubleshooting, system optimization, and helping clients with ongoing maintenance or future upgrades.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• PREFERRED: 3-5 years of experience in IT infrastructure implementation, ideally within an MSP or similar environment.
• Proficiency in network infrastructure, server configuration, virtualization, and storage solutions.
• Strong understanding of cloud platforms (AWS, Azure, GCP) and virtualization technologies (e.g., VMware, Hyper-V).
• Experience with firewalls, VPNs, load balancers, and network security best practices.
• Scripting ability in PowerShell, Python, or similar languages for task automation.
• Familiarity with configuration management tools, such as Ansible, Chef, or Puppet, is an advantage.
• Proven track record in delivering technical projects, including hands-on configuration and troubleshooting.
• Experience in client-facing roles, with a focus on meeting client needs and managing project expectations.
• Strong problem-solving and analytical skills with attention to detail.
• Excellent communication skills for interacting with clients and collaborating with internal teams.
• Ability to manage multiple tasks and projects, working independently and as part of a team.
• Commitment to continuous learning and staying current with emerging technologies.

Preferred Skills

• AWS Certified Solutions Architect – Associate or Microsoft Certified: Azure Solutions Architect.
• VMware Certified Professional (VCP).
• CompTIA Network+, CompTIA Security+, or other relevant certifications.

Why you’ll love working here

We prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

• Competitive benefits package, including medical, dental, vision, and life insurance
• 401k match
• Unlimited vacation time*
• Paid sick time
• 10 Holidays including your Birthday and a Floating Holiday!
• Healthy Lifestyle reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid parental leave
• Reimbursement for ongoing education and certifications
• Learning and development programs

*Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days.