Project Director

About the role

The Project Director reports to the Senior Director and is responsible for managing the Workforce Center team to ensure they meet the mission, vision, and business plans of the Board and Workforce Center System.

Responsibilities

• Coach and lead the Workforce Center team to ensure current operations meet funding source requirements and performance goals.
• Plan and implement a quality management model for continuous improvement and customer satisfaction.
• Prepare and manage multiple funding stream, cost-allocated operational budgets with assistance from the project accountant.
• Maintain approved cost allocation plans for allowable usage of funds.
• Represent the Workforce Centers in local, state, and national forums as requested by the Board.
• Regularly monitor expenditures and ensure funds are maximized without overages.
• Meet with program managers and staff to review performance and contract requirements.
• Ensure compliance with applicable federal, state, and local regulations.
• Establish and maintain positive working relationships with the Board and all workforce partners.
• Communicate effectively with Board, DWFS management, operations staff, community partners, and the public.
• Seek out best practices to replicate when and where appropriate.
• Assess project status with the workforce systems management group and share new directives and procedures.
• Identify and fill open positions in a timely manner, hire and promote employees based on sound decision-making ability, evaluate and recommend personnel actions fairly and quickly, and deliver timely coaching focused on improving performance.
• Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
• Perform other duties and special projects as needed to meet overall company objectives.

Qualifications

• Minimum of a bachelor's degree in human services, business, education, or human resource field or equivalent experience.
• Progressive responsibilities in management and workforce development program operations.
• Strong business knowledge of fiscal operations and performance measurement.
• Prior experience as a senior staff member in Workforce Development.
• Experience in training, coaching, and mentoring.

Skills/Abilities

• Top-level project management, organizational, personnel, problem-solving, and data analysis skills.
• Ability to meet deadlines as required by employees and customers.
• High level of communications skills and the ability to work independently.
• Strong technical skills and commitment to an improving environment.