Project Delivery Consultant - Construction Engineering - Document

About the role

This Project Delivery Consultant role is responsible for implementing and supporting InEight’s document management solution, InEight Document, primarily for clients in the engineering and construction industry. This role focuses on helping organizations establish effective document control processes, configure software solutions, and drive successful adoption through training and support. The ideal candidate combines strong document control expertise, industry knowledge, and software implementation experience to deliver high-quality outcomes for clients.

This is a remote position, and candidates must reside in North America (United States or Canada). The ideal candidate is self-organized and communicates well with all levels of an organization. This role is client-focused and ensures that our customers’ satisfaction is at the forefront of how InEight does business.

Responsibilities

• Lead implementation of InEight’s document management solution for clients
• Analyze and assess client document control processes and recommend best practices aligned to industry standards
• Configure and support document management systems to meet project and organizational needs
• Develop and deliver end-user training (virtual and in-person) to ensure effective and successful system adoption
• Provide ongoing client support during implementation and stabilization phases
• Translate business requirements into functional solutions and communicate effectively with technical and non-technical stakeholders
• Collaborate with internal product, support, and delivery teams to improve solution quality and client experience
• Act as a trusted advisor and client-facing representative, building strong relationships with stakeholders
• Support testing, validation, and issue resolution during implementation lifecycle
• Contribute to training materials, documentation, and continuous improvement efforts
• Self-organized and communicates well; stays focused on delivering quality services, encourages teamwork, transparency and collaboration

Requirements & Qualifications

• 5+ years of experience in document control or document management within engineering and construction environments
• Strong industry knowledge of document control processes, procedures, and best practices
• Background in construction project controls, project management, or engineering disciplines
• Experience implementing or supporting document management systems (InEight Document strongly preferred; similar platforms acceptable)
• Proven experience delivering training and user support for software solutions
• Demonstrated ability to work with cross-functional stakeholders at all levels of an organization
• Excellent communication skills, with the ability to present complex concepts clearly to diverse audiences
• Strong analytical, problem-solving, and organizational skills
• Experience working in remote and geographically distributed teams
• Familiarity with standard Office products, SharePoint, Microsoft Teams, Power BI, PDF software, road mapping tools (i.e. Aha!), and support tools (ie ServiceNow)
• Willingness to travel approximately 20%