Jobs · OTHR · Massachusetts

Project Coordinator

PeoplesBank · Holyoke, MA · 1 wk ago
OTHRFull-time

Essential Duties And Responsibilities

  • Support initiatives across all Business Solutions Group (BSG) functions, performing duties as assigned by leadership to advance team and organizational objectives.
  • Partner with cross-functional BSG teams, including Project Management, Continuous Process Improvement, Strategy, and Business Performance & Analytics, to support planning, prioritization, execution, and successful delivery of initiatives.
  • Assisting the coordination and facilitation of project activities, ensuring alignment across teams and contributing to the successful closure of initiatives.
  • Facilitate meetings and accurately document key discussions, decisions, action items, risks, and issues through detailed meeting minutes.
  • Collaborate with project teams to monitor and follow up on action items, risks, issues, and dependencies to ensure timely resolution.
  • Attend and actively contribute to BSG team meetings, providing updates and supporting overall team effectiveness.
  • Monitor and maintain documentation and operational artifacts across the Business Solutions Group, ensuring completeness, accuracy, and alignment with established frameworks and standards (e.g., project lifecycle and closure requirements).
  • Coordinate logistics across the Business Solutions Group, including meeting scheduling, calendar management, and enabling clear and timely communication.
  • Partner with internal stakeholders, cross-functional teams, and third-party vendors under the guidance of project leadership to support initiative execution.
  • Develop and maintain reports, dashboards, and supporting materials to track progress, communicate status, and support decision-making.
  • Maintain organized project records, including archiving completed projects in accordance with established processes and timelines.
  • Ensure compliance with all bank policies, procedures, and regulatory requirements, including completion of required training and adherence to service standards.
  • Lead or coordinate smaller, low-complexity initiatives in alignment with the BSG project management framework, with oversight from department leadership.

Education And Experience

  • Associates Degree OR two years related experience and/or training or equivalent combination of education and experience

Skills Required

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), with preferred working knowledge of Visio, SharePoint, Teams, and Smartsheet.
  • Strong written and verbal communication skills, with the ability to collaborate effectively in both independent and team environments.
  • Excellent organizational, time management, and multitasking skills; able to manage competing priorities and meet deadlines in a fast-paced setting.
  • Detail-oriented with strong analytical and problem-solving abilities, paired with a creative mindset and willingness to learn.
  • Flexible and adaptable in daily responsibilities, maintaining a positive attitude and effectiveness under pressure.
  • Energetic team contributor with the ability to motivate, support, and informally lead others.
  • Computer / Technical Skills Proficient in Microsoft office (Word, Excel, PowerPoint, Outlook)
  • Knowledge of Visio, SharePoint, Teams and Project Management Software a plus

Work Environment And Physical Demands

  • The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak.
  • The associate is frequently required to reach, walk, stoop, crouch.
  • The associate is occasionally required to stand, lift, bend, drive and travel.

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