Project Coordinator

About the role

The Project Coordinator plays a key role within the Transformation Office, supporting execution of Lighthouse’s strategic priorities by independently managing smaller initiatives and providing operational and delivery support across larger programs. This role serves as both an execution lead for defined projects and a force multiplier for Program Managers and Transformation Office leadership by owning coordination, structure, documentation, and follow-through across the Transformation portfolio.

Essential Functions & Responsibilities

• Independently manages and delivers small to medium-sized initiatives, projects, or workstreams with defined scope, timelines, and outcomes, with periodic oversight from Transformation leadership.
• Translates high-level objectives into actionable plans, milestones, and deliverables.
• Develops, maintains, and actively manages project plans, schedules, risks, dependencies, and action tracking.
• Drives execution through effective facilitation, accountability, and timely follow-through on commitments.
• Proactively identifies risks, issues, or constraints, escalating appropriately and recommending mitigation options.
• Supports change enablement by reinforcing new ways of working and supporting readiness and adoption activities tied to assigned initiatives.
• Provides direct execution and coordination support to Program Managers and Transformation Office leadership on initiatives and programs.
• Schedules, prepares meeting materials, and manages defined workstreams, action items, and interdependencies across cross-functional teams.
• Supports change-related activities, including communications and follow-through on adoption actions.
• Acts as a trusted member of the Transformation Office by reducing operational burden and enabling consistent execution.
• Serves as the primary owner for creating, maintaining, and improving Transformation Office documentation, templates, and standard tools.
• Maintains and evolves standard project plans, status reports, governance materials, and execution artifacts used across initiatives.
• Identifies opportunities to improve standardization, clarity, and usability to support efficient execution and reporting.
• Supports enterprise governance routines and forums as required, including preparation of materials, tracking of decisions, and follow-up on actions.
• Assists with intake, prioritization, and coordination of emerging initiatives or ad-hoc requests aligned to Transformation Office objectives.
• Provides flexible execution and coordination support for time-sensitive or evolving work, adapting quickly while maintaining structure and delivery discipline.
• Owes clear, concise project and initiative status updates for assigned work.
• Prepares summaries, dashboards, and presentation materials to support leadership visibility and informed decision-making.
• Ensures stakeholders have timely access to accurate information, decisions, risks, and next steps.

Job Specifications

• Demonstrated ability to independently manage smaller initiatives or projects end-to-end.
• Strong organizational and planning skills with attention to detail and follow-through.
• Solid understanding of project and program management fundamentals.
• Proficiency in Microsoft 365 tools, including Excel, PowerPoint, Teams, and SharePoint.
• Strong written and verbal communication skills.
• Able to operate effectively with limited day-to-day supervision in a dynamic environment.
• Bachelor’s degree in Business, Operations, Organizational Leadership, or a related field preferred (or equivalent experience).
• 3–5 years of experience in program coordination, project management, operations, or a related role.
• Experience independently running projects or workstreams required.
• Exposure to transformation, strategy, PMO, or enterprise initiatives preferred.
• Financial services or credit union experience is a plus but not required.
• Foundational project management certification such as CAPM (Certified Associate in Project Management) or equivalent training is a plus.

Back Office Benefits

• Student Loan & Tuition Assistance – Helps lighten the load.
• Employee Loan Discounts – Access to lower rates on personal loans.
• Weekly Paychecks – No waiting two weeks.
• 401(k) with Employer Match & Profit Sharing – Invest in your future with generous contributions and immediate vesting.
• Lighthouse Leave Program – Paid time off for major life moments.
• Volunteer Time Off (VTO) – Give back to your community with paid time to serve.
• PTO + Paid Federal Holidays – Rest, recharge, and celebrate without worry.
• Balanced Schedule – All branches close by 5pm and on Sundays.
• Comprehensive Medical, Dental & Vision Plans – Coverage that starts quickly and fits your needs.
• HSA/FSA Options – Save pre-tax dollars for everyday health expenses.
• Discounted Pet Insurance – Care for your furry family members.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges — available 24/7.
• Annual Bonus Program – Celebrate your wins, your teammates’ successes, and the Credit Union’s growth — together.
• Engagement Groups – Join communities like Pride at Work, Women in Leadership, Book Club, and more.
• Ongoing Training & Career Growth – Invest in your development from day one.
• Annual Summit & Team Outings – Celebrate wins and connect with coworkers across the organization.