Project Coordinator
Benefits
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Schedule installations and confirm daily appointments with customers.
- Track and monitor installation progress and service calls.
- Act as the first point of contact via phone, email, and text for customers, our retail partner, and installers.
- Guide installers in the field to ensure high-quality project delivery.
- Aid in resolving customer concerns including site visits when needed.
- Document and maintain accurate records of interactions, accounts, and project updates.
- Identify customer needs, provide timely solutions, and follow up to ensure satisfaction.
- Escalate store or project issues when appropriate.
- Deliver service with urgency, professionalism, and attention to detail.
- 1-3 years of experience in a project coordination or customer service role.
- Strong organizational and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficient with Microsoft Office (Outlook, Excel, Word, Teams).
- High school diploma or equivalent required.
- Customer service background a must.
- Bilingual (English/Spanish) highly preferred.
- Knowledge of the flooring industry is a plus.
- Must possess a valid Florida Driver's License.
- Must possess a current Forklift Certification or be willing to obtain one.
- Medical, Dental, Vision Benefits
- Employees are offered to opt into medical benefits on their first day of work.
- 401k
- Employees receive company matched contributions toward their retirement.
- Paid Time-Off
- Employees can earn time off starting on their first day and enjoy paid holidays throughout the year.
- Independent Contractors
- We partner with some of the best Independent Contractors in the industry while offering our installers the best rates in the industry. Get paid faster and enjoy working prescheduled jobs any day of the week.
About the Role
We are seeking a highly organized and customer-focused Project Coordinator (PC) to join our team at Floor Interior Services. In this role, you'll serve as the bridge between customers, our retail partner, and installers; ensuring projects are completed with accuracy, efficiency, and outstanding service.
Our ideal candidate is proactive, empathetic, and thrives in a fast-paced environment. You'll be the communicator, problem-solver, and coordinator who keeps everything moving smoothly from start to finish.
Key Responsibilities
Skills & Qualifications
Pay
Compensation: $17.00 - $18.00 per hour
Benefits
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Contact Information
If you're interested in joining our team, please click the button below to apply or send your resume to [email address].