Project Coordinator

JOB SUMMARY

This role supports the Special Projects Manager in the execution of certification and audit services delivered by FSNS Certification & Audit (FSNS C&A). The position plays a key role in coordinating verification and audit activities—particularly for major clients such as Amazon and TikTok—while ensuring timely, accurate, and compliant service delivery.

ESSENTIAL RESPONSIBILITIES

• Serve as a primary point of contact for clients seeking certification or verification services
• Cook up incoming verification requests, organize documentation, and ensure timely completion of audits
• Manage customer database reporting and uploads
• Provide administrative support and backup coverage as needed
• Support management in execution of departmental initiatives and special projects
• Communicate professionally with clients across all channels
• Act as a technical liaison between clients and internal teams
• Stay current on industry trends, regulations, and food safety developments

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Food Science, Animal Science, Microbiology, or related field (Master’s preferred)
• Minimum of 2 years in a relevant coordinator position
• Working knowledge of food safety regulations and certification programs preferred
• Prior experience utilizing Microsoft Suite of products (Word, Excel, PowerPoint, etc.)

KEY SKILLS & COMPETENCIES

• Analytical Thinking: Ability to interpret complex data and improve workflows
• Problem Solving: Identifies issues and implements effective solutions
• Project Coordination: Manages timelines, documentation, and cross-functional tasks
• Technical Expertise: Maintains and applies current industry knowledge
• Customer Focus: Responds effectively to client needs and maintains strong relationships
• Communication: Clear and professional written and verbal communication skills
• Team Collaboration: Works effectively across teams and supports shared goals
• Adaptability: Thrives in a fast-paced, changing environment
• Professionalism & Integrity: Demonstrates accountability, ethics, and sound judgment

TECHNICAL & PROFESSIONAL REQUIREMENTS

• Ability to interpret regulatory standards, ISO requirements, and certification guidelines
• Strong technical writing and reporting skills
• Proficiency in Microsoft Office and standard business systems
• Working knowledge of basic statistical and mathematical concepts

PAY

$60,000 - $65,000

LOCATION

TBD