Project Coordinator

About the role

This role supports the successful delivery of strategic initiatives by coordinating project activities, maintaining timelines, facilitating communication, and ensuring project objectives are achieved. It works closely with Project Managers to lead smaller projects and support larger, cross-functional initiatives while fostering collaboration across business and technology teams.

Responsibilities

• Support Project Managers in delivering strategic projects and desired business outcomes.
• Career Development: Support continuous improvement efforts by enhancing project management processes, templates, and tools.
• Coordinate project activities for mid-to-large initiatives and independently lead smaller projects under the direction of a Project Manager.
• Develop and maintain project timelines, milestones, implementation plans, and documentation.
• Schedule and facilitate project meetings, working sessions, and stakeholder communications.
• Cook up cross-functional teams to ensure alignment and project progress.
• Track project metrics and provide regular updates on status, risks, and outcomes.
• Utilize industry-standard project management tools to monitor progress and maintain visibility.
• Partner with Agile development teams and traditional business units to deliver value.
• Collaborate with Product Owners to ensure appropriate work is prioritized for development teams.
• Help identify minimum viable product (MVP) opportunities when appropriate.
• Foster transparency around project progress and proactively communicate updates.
• Escalate project issues to the Project Manager when necessary to facilitate resolution.
• Support continuous improvement efforts by enhancing project management processes, templates, and tools.
• Invest in ongoing professional development and contribute to the growth of the Planning & Delivery function.

Requirements

• Bachelor's degree in Business or a related field, or an equivalent combination of education and relevant experience.
• 1+ years of project coordination or related experience required; 3+ years preferred.
• CAPM certification is a plus.
• Experience supporting projects using Agile and/or Waterfall methodologies preferred.
• Financial services or life insurance industry experience is desirable.
• Strong written and verbal communication skills.
• Excellent organizational and time management abilities.
• Working knowledge of project management principles and best practices.
• Ability to work independently while maintaining effective communication with stakeholders.
• Demonstrated experience coordinating or leading project teams.
• Strong problem-solving, prioritization, and negotiation skills.
• Ability to thrive in a fast-paced, evolving environment with shifting priorities.
• Exceptional attention to detail and commitment to delivering quality results.