Project Associate
About the role
The Perlmutter Cancer Center's Lung Cancer Center has an exciting new position in our expanding Lung Cancer Screening Program. The Project Associate is the day-to-day patient-facing administrative contact for the program. Provides a broad range of support on projects or program-related planning functions. Responsible for providing moderate data analysis and other research-related activities. Uses judgment and discretion to interpret and analyze data for reporting purposes. Assists in planning and coordinating seminars and project milestones, as needed. Works under supervision of Manager of Operational Initiatives.
Job Responsibilities
- Schedules appointments, conducts prior authorizations, performs patient follow-up management for patients screened, uses database to ensure appropriate follow-up appointments are scheduled and kept as recommended; distributes patient letters, provides follow-up and screening intake calls; communicates with referring physicians regarding patient appropriateness for screening.
- Uses judgment to provide project/program support, delivers project-relevant materials that includes but is not limited to: tracks, organizes and maintains data collected. Assists with project and event planning and implementation, manages the logistics of and coordinates content development for meetings, conferences, and other project-related events; assists with the design and development of project products and reports; works in conjunction with Lung Cancer Center leadership and members.
- Prepares and reviews documents independently for regulatory reporting purposes. Coordinates/communicates project activities with concerned parties. Compiles and prepares reports based on information readily available, verifies, interprets and analyses information, determines report format, identifies discrepancies and makes corrections. Researches problems, issues and concerns and responds to requests for information and summarizes data based on information compiled from various sources.
- Demonstrates knowledge of the organization's Service Standards and incorporates them into the performance of duties.
- Performs and participates in other job-related duties as required.
Additional Position Specific Responsibilities
- Liaises with staff from other departments e.g. Radiology, Faculty Group Practice to ensure timely scheduling of patients and completion of services.
- Makes and provides clerical support to the department/unit (photocopy, fax, mails, and files, data entry, sorts and distributes mail, etc.) and other related duties as needed. May order office supplies.
- Meets and greets clients; Resolves non-routine situations based on established policies and procedures and refers non-solved issues and questions to the appropriate party.
- Prepares and reviews documents independently. Coordinates/communicates project activities with concerned parties. Receives, classifies, reconciles and consolidates data. Compiles and prepares reports based on information readily available, verifies, interprets and analyses information, determines report format, identifies discrepancies and makes corrections. Researches problems, issues and concerns and responds to requests for information and summarizes data based on information compiled from various sources.
- Schedules appointments, conducts prior authorizations, performs and tracks patient follow-up management for patients screened, uses database to ensure appropriate follow-up appointments are scheduled and kept as recommended; distributes patient letters, provides follow-up and screening intake calls; communicates with referring physicians regarding patient appropriateness for screening.
Minimum Qualifications
- Associate's Degree.
- Minimum of 1 year of related experience in an office setting or the equivalent combination of education and experience.
- Effective oral, written communication and interpersonal skills.
- Working knowledge in the use of Microsoft Office Word, Excel, PowerPoint and Access.
- Ability to develop basic formulae for spreadsheets; set up routine computer procedures; ability to access e-mail, electronic calendars, and other basic office support software.
- Ability to proofread documents and write clear, concise first draft.
- Ability to type at a speed of at least 45 net words per minute.
- Knowledge of standard office practices.
- Ability to multi-task while paying attention to details.
- Ability to use standard office equipment such as copy machines, multi-line telephones, fax machines.
Preferred Qualifications
- Associate's degree in a related field with 2 to 3 years of related experience in an office setting is preferred.
- Bilingual in Spanish.
- Qualified candidates must be able to effectively communicate with all levels of the organization.
Pay
$50,752.80 - $69,430.22 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.