Project Analyst I

Job Description The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. OnBrand (OB) is the colleague-led creative agency that sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our business units, driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence. We are focused on developing forward-thinking ideas and work across channels, end-to-end experiences in digital and beyond. The Project Manager I is responsible for leading the execution of Tier 3 , 4 and 5 projects within the OnBrand creative process. This role ensures projects are delivered on time, within scope, and aligned to established processes, while building foundational leadership and risk management skills. Responsibilities Core Responsibilities: Understands the OB creative process and consistently delivers Tier 3 , 4 and 5 projects Partners with Account, Creative, and Dev/Production teams to execute projects on time Leads conversations around project approach and gathers inputs from Directors or team leads to complete project setup Expertly manages timelines and team capacity within Workfront Produces clear, concise meeting notes and project documentation Drafts professional MP communications with oversight Identifies and mitigates risks related to timelines, capacity, and project flow; begins anticipating issues before they arise Serves as a reliable execution lead while collaborating closely with Senior Project Managers for guidance Maintains and updates project documentation (status reports, schedules, internal trackers) Ensures adherence to established processes, including: Project Approach documentation, Change Management, File management and organization, Burn reporting, Weekly resourcing updates, Project closeout procedures Begins identifying scope creep and flags impacts to Account/Marketing Partners Soft Skills Interprets project briefs and provides tactical recommendations for scheduling and staffing Effectively gathers and synthesizes internal and MP feedback, reflecting key insights back to the team Communicates upward to leadership when support or visibility is needed Builds understanding of team roles and begins tailoring management approach based on individual working styles and strengths Success Profile Strong executor who delivers reliable project outcomes Growing confidence in risk identification and stakeholder communication Demonstrates ownership while still benefiting from senior guidance Qualifications 5+ years of experience in project management or related field Experience managing approximately $1M in total annual budget Strong organizational, communication, and documentation skills Familiarity with project management tools (e.g., Workfront) Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. About Us At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About The Team We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salariesBonus incentives6% Company Match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster. The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.