Project Administrator

About the role

Cadence Technologies, a subsidiary of Barry-Wehmiller Design Group, is seeking exceptional candidates to join its team. This role supports the needs of leading food and beverage manufacturing companies by supplying replacement parts and new processing equipment.

Responsibilities

• Support the Manager of Operational Excellence with administrative, project coordination, and service request tracking activities across client support programs and operational initiatives.
• Review incoming client service requests, coordinate assignment to appropriate engineers or technical specialists, and monitor progress through completion.
• Track open requests to ensure service-level expectations are met, required updates are documented, and delayed or at-risk items are escalated appropriately.
• Populate and maintain information in client portals, internal trackers, databases, shared mailboxes, and project documentation systems.
• Cover preventative maintenance scheduling for data center client sites, including communication with client contacts, field personnel, engineering resources, and internal teams.
• Support site readiness activities, including scheduling, access coordination, documentation collection, and confirmation of required client approvals.
• Track active operational and service-related projects across multiple client accounts to provide visibility into status, risk, financial position, and open action items.
• Cover project updates from Project Managers, engineers, field personnel, subcontractors, and client stakeholders to support accurate reporting to leadership.
• Attend operational and project-related meetings to capture notes, document action items, identify responsible parties, and distribute meeting minutes and summary recaps.
• Support Client Trust program activities by maintaining Excel-based tracking tools and summarizing project status and financial metrics for review.
• Review reports, trackers, billing information, purchase requests, and project documentation for accuracy, completeness, and consistency.
• Support process improvement initiatives by helping develop, document, and maintain standardized workflows, tracking procedures, and operational reporting practices.
• Collaborate with engineering, inside sales, service, project management, and leadership teams to support timely completion of mission-critical tasks.

Qualifications

• Bachelor’s degree required.
• At least 4 years of experience in administrative support, project administration, project coordination, or project management.
• Experience managing multiple priorities, including service tickets, requests, projects, initiatives, schedules, deliverables, and follow-up items.
• Strong attention to detail and organizational skills, with the ability to review, track, and maintain accurate information and documentation.
• Able to work independently while collaborating effectively with cross-functional teams.
• Proficiency in Microsoft Excel, including basic formulas, VLOOKUPs, pivot tables, and data reporting.

Travel

0% to 10% - Regional travel to customer facilities, manufacturer training and general client support.

Location

Alpharetta, GA