Project Administrator

Key Responsibilities

• Deliver high-quality clerical and administrative support to field service operations leadership.
• Create, manage, and distribute reports, project updates, and operational documentation.
• Cookordinate meetings, appointments, and travel arrangements as needed.
• Collect, validate, enter, and maintain large volumes of confidential or sensitive data using spreadsheets, databases, and internal systems.
• Investigate data inconsistencies, follow up with stakeholders, and ensure all information is accurate and complete.
• Execute records management activities including scanning, labeling, electronic filing, and secure disposal.
• Support internal FSO projects by tracking timelines, monitoring progress, and ensuring tasks are completed on schedule.
• Balance competing priorities and manage deadlines with urgency and accountability.
• Build strong working relationships across NASI operations and with internal/external stakeholders.
• Deliver services in alignment with company quality standards, SLAs, and client expectations.
• Identify opportunities to streamline workflows, enhance client experience, and improve operational efficiency.

Skills & Competencies

• Accountability: Takes ownership of results and contributes to broader organizational goals.
• Customer Focus: Deliver responsive, solution-oriented service to internal and external partners.
• Interpersonal Skills: Demonstrates professionalism, tact, and sound judgment in all interactions.
• Critical Thinking: Breaks down complex tasks and resolves issues using logic, data, and collaboration.
• Results Orientation: Sets and achieves high standards with a commitment to continuous improvement.

Required Qualifications

• A high school diploma required; an associate's degree in business administration, marketing, or a related field preferred.
• 2+ years of administrative, coordinator, or clerical experience.
• Strong organizational skills with the ability to manage competing priorities and deliver accurate work.
• Prowen ability to handle sensitive and confidential information.
• Excellent interpersonal and relationship-building abilities.
• Demonstrated initiative, independent problem-solving, and ability to work with minimal supervision.
• Adaptable, resourceful, and effective in both independent and team environments.
• High integrity, reliability, and composure under pressure.
• Proficiency in MS Office Suite, SharePoint, and cloud-based platforms; ability to learn additional tools such as Adobe and Visio.

Additional Information

Why Black Box?

This role does not include supervisory responsibilities. Responsibilities may evolve based on business needs.