PROGRAMS SELLER - SEASONAL
Sam Houston Race Park · Houston, TX · 1 mo ago
Business DevelopmentTemporary
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs. We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented details. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "WE’RE CHANGING ENTERTAINMENT..." maybe that's intro but could be part of About the role? The instruction: Use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented details. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "WE’RE CHANGING ENTERTAINMENT..." maybe that's intro but could be part of About the role? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content.
Content includes:
- Intro: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. Don’t just work. Work Happy. A career in gaming? At Sam Houston Race Park, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. WE LOVE OUR WORK."
- Then description: "The Live Racing Programs Seller is responsible for selling official Sam Houston Race Park racing programs and providing friendly, efficient service to guests attending live racing. This position serves as an important point of contact for guests entering the race park and helps create an engaging and welcoming experience from the moment they arrive. The ideal candidate is outgoing, approachable, dependable, and comfortable interacting with a high volume of guests. The Live Racing Programs Seller should be knowledgeable about the purpose and contents of the racing program and able to assist guests with basic questions while maintaining accurate cash-handling procedures."
- Then "Essential Duties & Responsibilities" list.
- Then "Guest Service Expectations" list.
- Then "Cash Handling Responsibilities" list.
- Then "BRING US YOUR BEST." then "Qualifications" list.
- Then "Preferred Skills" list.
- Then "STAY IN THE GAME. FOLLOW US." then some corporate description.
- Then "Equal Opportunity Employer STARTING SALARY 12.00 PER HOUR"
We need to remove boilerplate: Equal Opportunity Employer line (should be removed). Also "STARTING SALARY 12.00 PER HOUR" is pay info, we need to include Pay section if posting actually states them. Yes, it states starting salary $12.00 per hour. So we should include a Pay section with that info.
We also have schedule info? Not explicitly given; only mention "Must be available to work live racing days, including evenings, weekends, and holidays as scheduled." That's schedule info. So we can include a Schedule section with that.
Benefits? Not mentioned. So we should not include Benefits section.
About the role: we can include a section with the introductory paragraphs describing the role.
Responsibilities: combine Essential Duties & Responsibilities, Guest Service Expectations, Cash Handling Responsibilities maybe all under Responsibilities? But we could separate into Responsibilities and maybe Cash Handling as part of Responsibilities. The instruction: Use - for any list of duties/requirements/benefits. So we can have a Responsibilities section with a list combining all duty-like items. Could also separate Guest Service Expectations and Cash Handling Responsibilities as subheadings? But only allowed headings are those specific ones; we could still include subheadings? Not specified; better to keep to those headings. So we can have one Responsibilities section with all duty items.
Requirements: maybe Qualifications section covers requirements. Could also have Requirements separate but we have Qualifications. The instruction list includes Requirements as possible heading. We have Qualifications content; we could put that under Qualifications. Requirements could be left out if not distinct. We'll include Qualifications.
Skills: Preferred Skills section.
Pay: Starting salary.
Schedule: Must be available to work live racing days, including evenings, weekends, and holidays as scheduled.
We must not repeat job title as heading. So no heading for Live Racing Programs Seller.
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract content.
About the role: combine the introductory paragraphs before duties.
Paragraphs:
"WE’RE CHANGING ENTERTAINMENT. COME JOIN US. Don’t just work. Work Happy. A career in gaming? At Sam Houston Race Park, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. WE LOVE OUR WORK."
Then description: "The Live Racing Programs Seller is responsible for selling official Sam Houston Race Park racing programs and providing friendly, efficient service to guests attending live racing. This position serves as an important point of contact for guests entering the race park and helps create an engaging and welcoming experience from the moment they arrive. The ideal candidate is outgoing, approachable, dependable, and comfortable interacting with a high volume of guests. The Live Racing Programs Seller should be knowledgeable about the purpose and contents of the racing program and able to assist guests with basic questions while maintaining accurate cash-handling procedures."
We can combine into About the role.
Responsibilities: list items from Essential Duties & Responsibilities, Guest Service Expectations, Cash Handling Responsibilities.
Let's list them:
Essential Duties & Responsibilities:
- Greet guests in a friendly, professional, and enthusiastic manner.
- Sell official Sam Houston Race Park live racing programs to guests.
- Maintain an adequate supply of racing programs at assigned sales locations.
- Accurately collect payment and provide the appropriate change to guests.
- Maintain accurate cash-handling procedures in accordance with company policies.
- Keep assigned program sales areas clean, organized, and well stocked.
- Clearly communicate the price of racing programs to guests.
- Assist guests with basic questions regarding the racing program and direct more detailed racing or wagering questions to the appropriate department.
- Provide information regarding program contents, race information, and other available guest resources when appropriate.
- Maintain a positive and welcoming attitude throughout the shift.
- Monitor inventory and notify management when additional programs are needed.
- Assist with transporting and distributing programs to assigned sales locations.
- Follow all procedures for receiving, securing, selling, and accounting for racing programs and cash.
- Complete cash reconciliation and turn-in procedures as required.
- Maintain awareness of race schedules and major race-day activities.
- Assist guests in locating appropriate areas of the facility when requested and direct them to Guest Services when additional assistance is needed.
- Work cooperatively with Guest Services, Mutuel, Security, Food & Beverage, Racing Operations, and other departments.
- Maintain a professional appearance consistent with Sam Houston Race Park standards.
- Follow all PENN Entertainment and Sam Houston Race Park policies, procedures, and safety guidelines.
- Perform other duties as assigned by management.
Guest Service Expectations:
- Create a friendly and welcoming first impression for race-day guests.
- Provide quick, accurate, and courteous service, particularly during peak arrival periods.
- Maintain a positive and enthusiastic attitude throughout the race day.
- Be approachable and willing to assist guests with basic questions.
- Recognize that guests may be visiting the race park for the first time and provide assistance or direction when appropriate.
- Remain professional when interacting with guests of all ages and backgrounds.
- Help create an exciting and enjoyable atmosphere on live racing days.
Cash Handling Responsibilities:
- Accurately collect payment for racing programs.
- Provide correct change and receipts when applicable.
- Maintain control of assigned cash throughout the shift.
- Follow all cash-handling and security procedures.
- Report discrepancies or cash-handling concerns to management immediately.
- Complete required cash reconciliation and end-of-shift procedures.
- Never leave assigned cash unattended or share access to assigned cash with another employee.
We should combine these into a single list under Responsibilities, but avoid duplication: some items duplicate (e.g., Accurately collect payment appears both in Essential Duties and Cash Handling). We need to preserve ALL substantive information; do not invent or summarize away detail. If we deduplicate, we might lose some nuance but not lose info? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Removing duplicates could be considered summarizing away detail? It's ambiguous. Safer to keep duplicates as separate items? But that would be repetitive. However, they said "Remove duplicated lines". So we should remove duplicated lines. So we need to deduplicate identical lines. Let's identify duplicates:
- "Accurately collect payment and provide the appropriate change to guests." (Essential Duties)
- "Accurately collect payment for racing programs." (Cash Handling) Slightly different but similar. Not exact duplicate. Keep both? Might be considered similar but not identical. We'll keep both as they have nuance.
- "Maintain accurate cash-handling procedures in accordance with company policies." (Essential Duties)
- "Follow all cash-handling and security procedures." (Cash Handling) Not identical.
- "Complete cash reconciliation and turn-in procedures as required." (Essential Duties)
- "Complete required cash reconciliation and end-of-shift procedures." (Cash Handling) Slightly different.
- "Maintain control of assigned cash throughout the shift." (Cash Handling) not elsewhere.
- "Never leave assigned cash unattended or share access to assigned cash with another employee." (Cash Handling) unique.
- "Provide correct change and receipts when applicable." (Cash Handling) similar to earlier but not exact.
Thus we can keep all.
Now Qualifications: list from "BRING US YOUR BEST. Qualifications" paragraph:
- Previous customer service, retail, cash-handling, hospitality, or sales experience preferred but not required.
- Friendly and outgoing personality.
- Strong communication and interpersonal skills.
- Ability to interact comfortably with a high volume of guests.
- Ability to accurately handle cash and make change.
- Dependable, punctual, and professional.
- Ability to remain positive and courteous in a busy environment.
- Must be available to work live racing days, including evenings, weekends, and holidays as scheduled.
- Must be comfortable working outdoors and/or in areas with varying temperatures and weather conditions.
Note: The last two about availability and outdoors could also go to Schedule but they are in Qualifications. We'll keep them there; but we also have Schedule section later.
Preferred Skills: list:
- Previous experience working at a racetrack, sporting event, stadium, concert venue, or entertainment facility.
- Familiarity with horse racing and racing terminology.
- Basic understanding of racing programs and how they are used by guests.
- Previous cash-handling or retail sales experience.
- Strong guest service skills.
- Ability to remain organized during high-volume guest arrival periods.
Pay: Starting salary $12.00 per hour.
Schedule: Must be available to work live racing days, including evenings, weekends, and holidays as scheduled. Also maybe mention must be comfortable working outdoors etc. But schedule section should contain schedule-specific info. We'll include that line.
We also have corporate description after "STAY IN THE GAME. FOLLOW US." That's boilerplate? It's about the company; could be considered About the role? Might be considered extra but not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This corporate description is not explicitly boilerplate but could be considered generic marketing. However it's substantive info about the company. Should we keep? The instruction says preserve ALL substantive information; do not invent or summarize away detail. So we should keep it if it's substantive. It describes the company: "We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members,
- for any list of duties/requirements/benefits. So we can have a Responsibilities section with a list combining all duty-like items. Could also separate Guest Service Expectations and Cash Handling Responsibilities as subheadings? But only allowed headings are those specific ones; we could still include subheadings? Not specified; better to keep to those headings. So we can have one Responsibilities section with all duty items. Requirements: maybe Qualifications section covers requirements. Could also have Requirements separate but we have Qualifications. The instruction list includes Requirements as possible heading. We have Qualifications content; we could put that under Qualifications. Requirements could be left out if not distinct. We'll include Qualifications. Skills: Preferred Skills section. Pay: Starting salary. Schedule: Must be available to work live racing days, including evenings, weekends, and holidays as scheduled. We must not repeat job title as heading. So no heading for Live Racing Programs Seller. We must not include duplicated lines. Ensure we preserve all substantive info. Let's extract content. About the role: combine the introductory paragraphs before duties. Paragraphs: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. Don’t just work. Work Happy. A career in gaming? At Sam Houston Race Park, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. WE LOVE OUR WORK." Then description: "The Live Racing Programs Seller is responsible for selling official Sam Houston Race Park racing programs and providing friendly, efficient service to guests attending live racing. This position serves as an important point of contact for guests entering the race park and helps create an engaging and welcoming experience from the moment they arrive. The ideal candidate is outgoing, approachable, dependable, and comfortable interacting with a high volume of guests. The Live Racing Programs Seller should be knowledgeable about the purpose and contents of the racing program and able to assist guests with basic questions while maintaining accurate cash-handling procedures." We can combine into About the role. Responsibilities: list items from Essential Duties & Responsibilities, Guest Service Expectations, Cash Handling Responsibilities. Let's list them: Essential Duties & Responsibilities: - Greet guests in a friendly, professional, and enthusiastic manner. - Sell official Sam Houston Race Park live racing programs to guests. - Maintain an adequate supply of racing programs at assigned sales locations. - Accurately collect payment and provide the appropriate change to guests. - Maintain accurate cash-handling procedures in accordance with company policies. - Keep assigned program sales areas clean, organized, and well stocked. - Clearly communicate the price of racing programs to guests. - Assist guests with basic questions regarding the racing program and direct more detailed racing or wagering questions to the appropriate department. - Provide information regarding program contents, race information, and other available guest resources when appropriate. - Maintain a positive and welcoming attitude throughout the shift. - Monitor inventory and notify management when additional programs are needed. - Assist with transporting and distributing programs to assigned sales locations. - Follow all procedures for receiving, securing, selling, and accounting for racing programs and cash. - Complete cash reconciliation and turn-in procedures as required. - Maintain awareness of race schedules and major race-day activities. - Assist guests in locating appropriate areas of the facility when requested and direct them to Guest Services when additional assistance is needed. - Work cooperatively with Guest Services, Mutuel, Security, Food & Beverage, Racing Operations, and other departments. - Maintain a professional appearance consistent with Sam Houston Race Park standards. - Follow all PENN Entertainment and Sam Houston Race Park policies, procedures, and safety guidelines. - Perform other duties as assigned by management. Guest Service Expectations: - Create a friendly and welcoming first impression for race-day guests. - Provide quick, accurate, and courteous service, particularly during peak arrival periods. - Maintain a positive and enthusiastic attitude throughout the race day. - Be approachable and willing to assist guests with basic questions. - Recognize that guests may be visiting the race park for the first time and provide assistance or direction when appropriate. - Remain professional when interacting with guests of all ages and backgrounds. - Help create an exciting and enjoyable atmosphere on live racing days. Cash Handling Responsibilities: - Accurately collect payment for racing programs. - Provide correct change and receipts when applicable. - Maintain control of assigned cash throughout the shift. - Follow all cash-handling and security procedures. - Report discrepancies or cash-handling concerns to management immediately. - Complete required cash reconciliation and end-of-shift procedures. - Never leave assigned cash unattended or share access to assigned cash with another employee. We should combine these into a single list under Responsibilities, but avoid duplication: some items duplicate (e.g., Accurately collect payment appears both in Essential Duties and Cash Handling). We need to preserve ALL substantive information; do not invent or summarize away detail. If we deduplicate, we might lose some nuance but not lose info? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Removing duplicates could be considered summarizing away detail? It's ambiguous. Safer to keep duplicates as separate items? But that would be repetitive. However, they said "Remove duplicated lines". So we should remove duplicated lines. So we need to deduplicate identical lines. Let's identify duplicates: - "Accurately collect payment and provide the appropriate change to guests." (Essential Duties) - "Accurately collect payment for racing programs." (Cash Handling) Slightly different but similar. Not exact duplicate. Keep both? Might be considered similar but not identical. We'll keep both as they have nuance. - "Maintain accurate cash-handling procedures in accordance with company policies." (Essential Duties) - "Follow all cash-handling and security procedures." (Cash Handling) Not identical. - "Complete cash reconciliation and turn-in procedures as required." (Essential Duties) - "Complete required cash reconciliation and end-of-shift procedures." (Cash Handling) Slightly different. - "Maintain control of assigned cash throughout the shift." (Cash Handling) not elsewhere. - "Never leave assigned cash unattended or share access to assigned cash with another employee." (Cash Handling) unique. - "Provide correct change and receipts when applicable." (Cash Handling) similar to earlier but not exact. Thus we can keep all. Now Qualifications: list from "BRING US YOUR BEST. Qualifications" paragraph: - Previous customer service, retail, cash-handling, hospitality, or sales experience preferred but not required. - Friendly and outgoing personality. - Strong communication and interpersonal skills. - Ability to interact comfortably with a high volume of guests. - Ability to accurately handle cash and make change. - Dependable, punctual, and professional. - Ability to remain positive and courteous in a busy environment. - Must be available to work live racing days, including evenings, weekends, and holidays as scheduled. - Must be comfortable working outdoors and/or in areas with varying temperatures and weather conditions. Note: The last two about availability and outdoors could also go to Schedule but they are in Qualifications. We'll keep them there; but we also have Schedule section later. Preferred Skills: list: - Previous experience working at a racetrack, sporting event, stadium, concert venue, or entertainment facility. - Familiarity with horse racing and racing terminology. - Basic understanding of racing programs and how they are used by guests. - Previous cash-handling or retail sales experience. - Strong guest service skills. - Ability to remain organized during high-volume guest arrival periods. Pay: Starting salary $12.00 per hour. Schedule: Must be available to work live racing days, including evenings, weekends, and holidays as scheduled. Also maybe mention must be comfortable working outdoors etc. But schedule section should contain schedule-specific info. We'll include that line. We also have corporate description after "STAY IN THE GAME. FOLLOW US." That's boilerplate? It's about the company; could be considered About the role? Might be considered extra but not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This corporate description is not explicitly boilerplate but could be considered generic marketing. However it's substantive info about the company. Should we keep? The instruction says preserve ALL substantive information; do not invent or summarize away detail. So we should keep it if it's substantive. It describes the company: "We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members,