Programs Assistant Administrator

About the role

This Programs Assistant Administrator position is located in Tulsa, Oklahoma, within the Community Living, Aging & Protective Services (CAP) unit. The role involves statewide oversight of Provider Relations activities for Medicaid Services Unit programs, including supervision, process development, and compliance.

Responsibilities

• Direction or supervision of all Provider Relations activities related to Medicaid Services Unit (MSU) programs on a statewide basis.
• Manage all operational functions of assigned areas (Provider Relations - Professional Development, Provider Certifications and Service Plan Authorization-SPA), ensuring adherence to process standards and timelines.
• Chair and ensure routine operational functions of the Provider Relations Units and Violation Review Committee (VRC) are performed within time and quality performance standards.
• Develop/improve standardized processes, monitoring tools, etc., to support assigned units in meeting performance goals.
• Supervise resolution of service issues pertaining to Members, Providers and other interested parties through professional and timely communication.
• Work with other members of the MSU Leadership Team to monitor current Provider issues and Member concerns.
• Ensure all performance measures assigned to the Unit are met and that all issues are remediated appropriately; recognize trends and proactively address necessary improvements.
• Maintain working knowledge of Oklahoma Administrative Code, the ADvantage Waiver, CMS HCBS rules and internal business rules and processes.
• Develop and/or modify rules and regulations related to Conditions of Provider Participation rules and Service Standards and other assigned duties.
• Plan and collaborate with the MSU Leadership and Management Teams in the development of effective standards and policies within federal and state regulations to promote efficient delivery of services to stakeholders.

Requirements

• Valid driver's license and maintenance of required car insurance.
• Occasional travel.

Qualifications

Minimum qualifications: Master’s degree and three years of professional experience OR a Bachelor’s degree and four years of professional experience OR an equivalent combination of education and experience, substituting one year of professional level experience for each year of the required education. No substitution will be allowed for the required professional supervisory, managerial, consultative or administrative experience.

Benefits

Full State Employee Benefits.

Pay

Annual Salary: $71,881.89.