Programmatic Account Specialist - USA (12 month contract) - Remote

About the role

This is a 12-month contract to cover a leave with the potential to turn full-time, and can be based anywhere in the US.

Responsibilities

• Delivery
• Work hand in hand with the national team to ensure client demands are met and expectations are exceeded.
• Craft and present best-in-class insight reports that merge campaign performance with real business challenges, providing a clear narrative with 2045 campaign data.
• Contribute to business growth by identifying incremental opportunities, through analysis of past campaign performance and market trends.
• Project Management
• Manage all stages of the programmatic campaign workflow, including initial setup, campaign download to the trader, ongoing performance monitoring, and post-campaign reporting.
• Proactively address any issues that arise during campaigns to ensure a smooth execution.
• Efficiently manage multiple campaigns, reports, timelines, and priorities simultaneously.
• Serve as the key liaison between the client and webmaster to ensure the timely creation and successful implementation of pixels prior to campaign launch.
• Internal Collaboration
• Build strong relationships with internal stakeholders to collaboratively find solutions.
• Collaborate with cross-functional teams to align on campaign goals, KPI benchmarks, budget allocations and strategy for impactful results.
• Work with traders to identify campaign insights, trends and develop optimization strategies.
• Communication
• Act as the programmatic and paid social account lead, effectively communicating with clients, partners, and internal teams.
• Keep clients informed and engaged through transparent campaign updates, POVs (Point of Views) and optimization notes.
• Adapt communication style to effectively influence and drive positive outcomes.
• Proactively seek opportunities to manage and exceed client expectations and enhance their experience.
• Innovation
• Strategize with sellers in pre and post-sales process to grow and develop existing client business and work alongside sales to win net new business.
• Acting with curiosity. Find new and better ways of working, apply or implement solutions to unarticulated needs, new or existing market requirements.
• Open to receiving and trying new ideas, processes or ways of working.

Requirements

• 1-2 years experience of the digital media landscape and its fast-paced nature.
• A proactive, street-smart approach and the ability to think three steps ahead.
• Strong communication and presentation skills; you can articulate ideas clearly and confidently.
• Proven ability to manage competing priorities and stay organized under pressure.
• Comfort working collaboratively with teams and clients alike.
• Proficiency in Excel and PowerPoint.
• Strong interpersonal and customer service skills.
• A general understanding of business sales processes.
• Proven experience planning Paid Social (e.g., Meta, LinkedIn, TikTok) and Search (e.g., Google Ads).
• Obtain certifications across major Demand Side Platforms (DSPs), including Google DV360, The Trade Desk, Yahoo and Amazon.
• Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Qualifications

• Ability to travel to headquarters in Toronto, Canada when required.

Skills

• Ability to obtain DSP certifications within the first six months of joining to enhance programmatic expertise.

Benefits

N/A

Pay

N/A

Schedule

N/A