Program Support Technician

Responsibilities

• Assist clients
• Provide word processing services
• Process both incoming and outgoing correspondence
• Maintain compliance and files
• Administer FOIA activities within the region
• Support other regional administrative duties as needed, such as vehicle use logs
• Perform database management by maintaining regional databases
• Provide periodic status and compliance reports from Agency databases within allotted time
• Provide customer assistance by handling telephone and email queries

Qualifications

• Working knowledge of office practices and procedures
• Knowledge of and experience with word processing and report preparation using computers
• Working knowledge of database operation and management, personal computer operations (word processing; spreadsheet; database software)
• Demonstrated effective oral and written communication skills, including proper spelling, grammar, and punctuation
• Demonstrated ability to perform a wide variety of secretarial and support functions

About the role

The Program Support Technician will provide a variety of technical and administrative support services to the assigned regional office within DEQ. This position follows a hybrid work schedule that includes both in-office and telework. Candidates must be able to work from the assigned work location in Virginia.