Program Support Specialist

About the role

Tier Tech International, Inc. (TTI) is a Service-Disabled Veteran Owned Small Business (SDVOSB) with world-class, professional, and dedicated program and project leaders with decades of real-world emergency preparedness and response, exercise and training, policy, and operational experience, supporting most U.S. Government response organizations.

Responsibilities

• Analyze and interpret training and program data to support leadership decision-making.
• Collect, validate, and manage data from multiple sources.
• Develop reports, dashboards, metrics, and trend analyses.
• Conduct statistical analysis and identify patterns, gaps, and opportunities.
• Support certification and accreditation compliance through accurate documentation.
• Evaluate quality reviews, process audits, and instructor/customer feedback.
• Create actionable recommendations to improve program performance.
• Maintain databases, records, and data standards.

Requirements

• Strong written and verbal communication skills.
• Experience with Excel (advanced formulas, PivotTables), Power BI, Tableau, and Python.
• Ability to build queries, analyze large datasets, and develop meaningful reports.
• Experience identifying trends, conducting research, and presenting findings.
• Strong organizational and problem-solving skills.
• Self-motivated with the ability to work independently in a remote environment.
• Ability to manage multiple priorities in a fast-paced, data-driven workplace.

Qualifications

• Bachelor's or Master's degree in Statistics or Applied Mathematics or equivalent experience.
• 3 - 5 years' Data Analysis experience.

Skills

• Data Analysis
• Excel
• Power BI
• Tableau
• Python

Pay

The Pay Range For This Role Is 75,000 - 85,000 USD per year(Remote (United States))