Program Support Analyst

Classification: Exempt | Security clearance required: Secret

Pay

$80,000 - $105,000 annually

Schedule

8:00 AM - 4:45 PM, Monday-Friday

Location

31 Rochester Ave. Portsmouth NH 03801

Requirements

• Department of Defense Secret Clearance
• Bachelor’s Degree and four (4) years of experience; or six (6) years serving in a similar capacity reporting directly to a senior management staff member
• Proficient in the Microsoft Suite of Office Products (Word, PowerPoint, Excel, SharePoint, and Outlook)
• Strong organizational, project management, and problem-solving skills with proven multitasking abilities
• Demonstrated ability to prioritize and manage competing responsibilities simultaneously

Competencies

• Strong verbal and written communication skills
• High degree of professionalism in dealing with diverse groups of people
• Ability to complete a high volume of tasks and projects with minimal oversight
• Ability to respond with appropriate urgency to time-sensitive situations and rapidly shifting priorities
• Demonstrated integrity and discretion in handling sensitive, proprietary, or classified information in accordance with applicable security protocols
• Self-motivated with the ability to independently manage workload and maintain performance standards in a fast-paced environment

Responsibilities

• Provides dedicated administrative support to the senior-level Department of State official and designated staff
• Oversees the day-to-day internal administrative operations of the office, including managing workflow, administrative procedures, and correspondence production
• Manages the executive's daily calendar, provides a morning briefing of scheduled activities, and delivers timely reminders to ensure preparedness for all engagements
• Creates and manages all complex domestic and international travel arrangements and itineraries, including coordination with destination contacts and managing subsequent changes
• Coordinates all logistics for government travel, including booking tickets, hotels, and rental vehicles; estimating per diem; and processing travel vouchers upon return using the E2 Travel Manager System
• Tracks and reports official duty time and attendance records through Time and Attendance Electronic System (TATEL)
• Processes and manages overtime and compensation time ledgers, ensuring full adherence to agency policies and applicable regulations
• Schedules meetings and appointments, coordinates executive communications, including taking calls, responding to emails and interfacing with internal and external stakeholders while ensuring compliance with protocol, procedural accuracy, and alignment with agency policies
• Acts as the primary point of contact between the executive and senior-level managers, external agencies and outreach partners; exercises professional judgment to triage, route, and respond to inquiries on behalf of the executive
• Conducts research and analysis on program trends to prepare background materials, briefings, and documentation for high-level meetings or conferences

Benefits

• Fully Paid Health, Dental, Vision, and Life Insurance
• Short and Long-Term Disability Coverage (100% employer paid)
• Generous Paid Sick Time and Vacation Days
• 11 Paid Federal Holidays
• Attractive 401(k) with Company Fund and Match
• Tuition Reimbursement Program
• Commuter Benefits
• Career Development and Continuous Learning Opportunities

About Xtreme Solutions

XSI is a leading provider of information technology and professional services known for outstanding service delivery in a wide range of professional services engagements around the country. Team XSI continually meets and exceeds customer expectations. We are passionate about our work and making a difference. Our vision is to be the best professional services management company for both our customers and our employees. We need employees that share this vision. Our remarkable employees are the key to our company's incredible success.