Program Supervisor, Day Programs

Job Description

Elwyn seeks a Program Supervisor to coordinate, implement, and supervise all assignments and activities within Day Program and community-based services. Under the supervision of the Program Manager, this role maintains standardized systems according to regulations, policies, and procedures.

• Coordinate daily activities and assignments of all direct care and additional support staff working at Day Program and day community-based services, including but not limited to horticulture activities, music appreciation activities, community gardening, visits to beauty salon, museum outings, etc., to enhance the lives of individuals with intellectual and developmental disabilities and to provide meaningful activities and learning opportunities.
• Develop, coordinate, and train staff in the implementation of classroom curricula, as well as activities for engagement within the community to ensure that staff are thoroughly prepared to work with individuals in daily activities and community outings.
• Provide workflow coordination to and monitoring support staff in areas including but not limited to coaching, training, and assigning tasks within scope of Day Program and community-based activities, events, assignments, and regulatory requirements.
• Provide linkage between Day and Residential Programs through phone calls, emails, and face to face meetings to ensure that services are being provided consistently and in accordance with the individual’s plan.
• Directly provide care services, when necessary, including but not limited to leading and initiating activities and conversation to interact with and engage the individuals through various communication styles, providing instruction and guidance to the individuals, providing and assist with adult daily living needs such as personal care, hygiene, and appropriate clothing.
• Develop activity calendars in conjunction with what individuals request to ensure both facility- and community-based experiences.
• Provide assistance in crisis intervention situations as needed, including but not limited to de-escalating and redirecting individuals when displaying negative behaviors and medical emergencies to stabilize behaviors and ensure the health and safety of individuals receiving services.
• Complete or ensure the completion of required/designated program documents including but not limited to specific diet protocols, program notes based on summary of observations of activities of individuals in both facility and community-based activities, and attendance/utilization reports and ensure documentation is completed no later than the end of each program day in accordance with policies, procedures, and regulations, for accurate billing purposes, as well as to assist in monitoring the individuals’ progress toward goals.
• Aid in documentation for the documentation specialist in ensuring submission of notes daily.
• Maintain supplies, outreach to community for potential partnerships for participants to develop relationships with members of the greater community.
• Aid the documentation specialist in ensuring submission of notes daily.
• Aid in the coordination of visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Work with, understand, and comply with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and residential programs.
• Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures and ensuring any staff performance issues are conveyed to the Program Manager and the Operations Manager, when needed, etc.
• Maintain and coordinate visitations, tours, and monitoring of Day Programs with Supports Coordinator, agencies, and other personnel in absence of Program Manager and/or Program Director by coordinating visitation schedules between Day Programs and visitors to ensure any requests are complied with to meet audit and regulatory compliance while creating the least disruption to programming.
• Coordinate changes of staff schedules of Day Program staff, as needed, to include weekend and residential hours to ensure proper coverage in both day and