Program Supervisor

Key Responsibilities

• Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
• Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.
• Providing program/floor coverage, when necessary.
• Promoting and maintaining the excellence of the programs.
• Developing professional, empathic relationships with family members ensuring they are included in the team process.
• Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication.
• Attending and actively participating in the planning meeting for the people we support.
• Fostering interagency collaboration.
• Bringing the organizational culture to life.
• Ensuring a work environment that is free from harassment and discrimination.
• Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs.
• Maintaining direct relationship with staff.
• Fostering staff morale.
• Fostering professional development through regular supervision, training, and evaluations.
• Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
• Utilizing participatory management.
• Fostering the Open-Door Policy.
• Maintaining oversight and compliance of systems specific to role and responsibilities.
• Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency.
• Overseeing all financial systems, maintaining records for the people we support and program expenditures.
• Operating the program within budgetary guidelines.
• Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
• Ensuring the completion and maintenance of all paperwork and written records related to individual treatment.

Required

• To perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Education And Experience

• BA/BS strongly preferred.
• Prior supervisory experience required.
• Prior Direct Support Professional experience preferred.
• Background in supporting people with intellectual/developmental disabilities or mental health preferred.

Additional Knowledge, Skills And Abilities

• Strong interpersonal and problem-solving skills.
• Well-developed writing skills.
• Takes initiative.
• Highly flexible personality type.
• Valid Driver's License preferred depending on location.
• Flexibility to respond to calls and programmatic needs beyond regular work hours.
• Proficient in Microsoft Office.
• Ability to learn/use Workforce Management software to effectively carry out essential business processes.