Program Supervisor

Job Summary

Provide administrative and staff supervision including individual and group case consultation, coordinate client care among the disciplines, and provide direct client services.

Responsibilities

• Aid Program Manager with day-to-day operations.
• Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.
• Coordinate client service coordination/case management including treatment team to assist clients in meeting basic needs and symptom management.
• Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.
• Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services per contract.
• Perform shift management duties in coordination with other staff as directed by Program Manager.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.

Qualifications

• Master’s degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.
• If substance use disorder program, a negative tuberculosis test (TB) is conducted under licensed medical supervision within 45 working days of hire or within 5 working days of employment and valid cardiopulmonary resuscitation (CPR) and first aid certification upon hire or within 90-days of employment.

Physical Requirements

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground

Other Duties

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).