Program Supervisor

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person-centered supports that allow people to live as independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time!

About the role

The Program Supervisor is responsible for coordination and management of the daily operations of the overall services in assigned programs. The two priority areas of responsibility include ensuring orientation and ongoing training of employees and ensuring all aspects of the program are developed, implemented, coordinated, and monitored to the highest degree possible. This entry-level (Lead Caregiver) supervisory role is ideal for candidates with at least two years of experience in the IDD field. The position centers on hands-on direct care while offering exposure to light supervisory duties as you grow in the role.

Why this role: personal fulfillment, a meaningful career, the chance to make a difference, reliable work schedule, and varied day-to-day experiences—no two days are the same.

Responsibilities

• Provide daily supervision and oversight of all employees at assigned programs.
• Monitor, coordinate, and ensure all services to the individual are delivered.
• Ensure all direct service shifts in their program(s) are filled.
• Provide training for employees.
• Conduct monthly staff meetings.
• Provide hands-on assistance, encouragement, mentoring, and guidance.
• Ensure the comfort, safety, and personal growth of the individuals we serve.
• Assist with daily living tasks such as moving around, getting in and out of bed, dressing, bathing, toileting, and personal hygiene.

Requirements

• Minimum 18 years of age.
• High school diploma/GED equivalent required.
• A two-year degree in related social services and/or two years of experience working in the field of developmental disabilities with supervisory experience preferred.
• Person-centered, patient, and kind.
• Dependable, adaptable, flexible.
• Observant and detail-oriented.
• Positive role-model for others and able to work on a team.
• Committed to creating a respectful and collaborative environment.
• Computer skills for documentation.
• Valid driver’s license (due to transporting persons served).
• Some positions/locations may require own personal vehicle and auto-liability insurance based on the role.
• A successful background clearance is required as part of the onboarding/employment process.
• Good communication skills, including reading, writing, and documentation to follow support plans and collaborate with team members.

Schedule

Monday–Friday, 1:00 pm–9:00 pm.

Pay

Starting pay: $11.25 an hour.

Benefits

• Medical, vision, and dental insurance for full-time employees.
• Supplemental insurance.
• Flexible spending and HSA accounts for full-time employees.
• Pet insurance.
• Life insurance.
• 401K plan with 3% employer match at one year of service.
• Paid time off accrual (employees who work 40 hours in a 2-week period).
• PTO donation.
• Growth and development opportunities.
• Employee referral program.
• Scheduled pay increases.
• Employee assistance program.
• Mileage reimbursement.
• Discounts with T-Mobile, Verizon, Dell, and other national brands.
• Tap Check—access to 50% of your pay before payday.
• Dedicated training department with paid training.