Program Specialist-SCC Case Management

CSET's Sequoia Community Corps is seeking a highly motivated individual to provide clerical support for the Case Management Team. The right candidate will thrive in a high-functioning environment with multiple programs, demonstrating strong communication, writing, time management, and comprehension skills while working with little to no supervision.

Responsibilities

• Maintains attendance records for all worksites
• Verifies sign-in sheet counts
• Prepares and distributes monthly safety calendar
• Prepares program paperwork packets
• Updates job board with new leads weekly
• Maintains safety gear and uniform inventory count
• Performs weekly sanitation of all commonly used work areas
• Provides clerical support for all program staff, including making copies, filing, and recordkeeping
• Distributes uniforms
• Supports staff during marketing, presentations, and enrollments (e.g., making copies of I-9 documents or assisting with setup/breakdown of orientation and safety presentations)
• Serves as a liaison between participants and staff
• Organizes commonly used work areas
• Responsible for the safe use, care, and maintenance of all SCC-CSET tools and equipment
• Adheres to SCC discipline procedures and program goals and mission
• Helps create positive crew morale and build teamwork by working alongside the leadership team
• Learns to complete all forms associated with accurate documentation of work performed
• May include community service at community events, community outreach, and community education regarding environmental issues (this position will not include fundraising, political action, and/or advocacy)
• Performs other duties as assigned

Requirements

• Experience in data entry, Microsoft Office, filing, and office equipment
• Ability to drive company vehicles (clean DMV record and ability to be added to vehicle insurance required)
• Maintaining inventory experience desired
• Ability to work effectively with minimal/no supervision
• Strong organizational skills and attention to detail
• Ability to read and interpret documents, write routine reports and correspondence
• Knowledge of modern office procedures and methods; proficiency in Microsoft Office applications (Word, Excel, Access) and program databases
• Ability to develop and maintain effective working relationships with employers, co-workers, and the public
• Ability to work under pressure and with different types of personalities

Skills & Abilities

• Uphold company principles and represent the agency professionally
• Provide exceptional customer service for individuals from various backgrounds
• Speak effectively with groups of customers, employees, and the general public
• Deal with customers in a calm, professional, friendly, and patient manner
• Strong communication, research, and flexibility skills
• Knowledge of the local labor market and employer expectations
• In-depth knowledge of all aspects of company programs and ability to communicate policy information clearly

Work Conditions & Environment

• Typically situated in a standard office environment with little exposure to weather
• Must be able to sit, walk, and stand for long periods
• Must have the visual ability to perform detailed work at close distances (e.g., computer screens)
• Must be able to bend, stoop, and reach
• Must be able to exert physical effort in light to moderate work involving lifting, carrying, pushing, and pulling at least 50 lbs.
• Must be able to read, understand, and explain various forms and written material

Pay

Pay Range: $18.64 – $19.29 per hour, depending on qualifications and experience. This position is classified as Non-Exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with California and federal law.