Program Quality Engineer (Onsite)

Date Posted: 2026-08-13
Location: Rome, NY (104 Otis St)
This is an onsite role requiring U.S. citizenship.

About the Role

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Collins Aerospace, a leader in technologically advanced, intelligent solutions, helps redefine the aerospace and defense industry. Join us and help shape the future of aerospace and defense as the dedicated quality representative for identified customers.

Responsibilities

• Serve as the dedicated quality representative for identified customers, maintaining strong communication channels and responding promptly to customer inquiries, audits, and quality concerns.
• Review, interpret, and ensure compliance with customer-specific quality requirements, specifications, and flow-downs.
• Lead customer issue investigations, including root cause analysis, corrective action development, and formal response management.
• Monitor program performance metrics such as yield, defects, escapes, and process capability, identifying trends and recommending improvements.
• Lead and participate in internal and customer-driven audits, preparing documentation, coordinating actions, and driving closure of findings.
• Collaborate with Engineering, Operations, Supply Chain, and Program Management to ensure quality considerations are integrated throughout development, manufacturing, and delivery phases.

Requirements

• Typically requires a University Degree and minimum 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Strong understanding of root cause analysis, corrective action tools, and quality systems (ISO 9001, AS9100 or similar).

Preferred Qualifications

• APQP
• AS9100 internal auditor experience
• Experience working directly with customers in a technical or quality capacity
• Solid analytical skills with ability to interpret technical drawings, specifications, and data
• Excellent communication, collaboration, and relationship-building skills
• Ability to manage multiple priorities across different customers and programs
• Familiarity with aerospace/defense customer requirements

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

Pay

The salary range for this role is 86,800 USD - 165,200 USD. The range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.