Program Mananger PennDnA

About the role

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. The Program Manager is responsible for managing multiple projects and tasks throughout the development lifecycle within PennDnA's portfolio. This role coordinates activities to achieve strategic objectives, stakeholder needs, and effective delivery. The Program Manager develops the portfolio roadmap, sets goals, and prioritizes the backlog. They clarify business value and acceptance criteria for both internal clients and PennDnA teams. Strong leadership and conflict resolution skills are necessary. The Program Manager must possess a solid understanding of SDLC, specifically Scrum or other Agile software development methodologies.

Responsibilities

• Portfolio Management: Prioritize and refine the PennDnA portfolio backlog in alignment with organizational and stakeholder goals. Develop and maintain a clear portfolio roadmap for ongoing and future features and enhancements. Continually order backlog items based on knowledge, feedback, market changes, and stakeholder input. Collaborate with the PennDnA teams to ensure delivery of the highest value features.
• Stakeholder Collaboration: Serve as the liaison between stakeholders and the PennDnA teams, ensuring clear communication. Understand and anticipate stakeholder needs and expectations. Work with stakeholders to clearly define and refine user stories and requirements. Identify acceptance criteria. Incorporate feedback from stakeholders. Use expertise in data analysis to make strategic recommendations. Communicate updates back to stakeholders.
• Development Collaboration: Work closely with PennDnA teams to ensure alignment of portfolio goals and requirements. Draw on operations expertise to communicate the scope and value behind each user story. Facilitate discussions, decision-making, and conflict resolution. Collaborate with PennDnA teams to identify and address potential risks and remove impediments. Coordinate testing and validation efforts. Ensure consistent delivery of valuable increments.
• Project Execution: Align objectives, timelines, and resources to achieve desired outcomes. Proactively assess and address problems. If needed, recommend interventions to leaders. Continually inspect development progress, seeking feedback from stakeholders and end-users. Provide regular updates to senior management on portfolio progress, impediments, and risks.
• Team Culture: Foster a culture rooted in collaboration, continuous learning, and customer-centricity. Demonstrate Agile values and principles in all interactions. Mentor and guide team members in Agile practices, continuously seeking opportunities for improvement and growth.
• Collaboration: Collaborate with cross-functional teams to understand project requirements and develop solutions that meet organizational needs.
• Continuous Improvement: Demonstrate a commitment to continuous learning and professional development. Look for opportunities to optimize the Program Management team's processes and workflows.
• Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Requirements

• Education: Bachelor's Degree (Required)
• Experience: 3+ years as Product Owner, project manager, program manager, or other experience leading projects/initiatives (Required); 1+ years of Agile experience (Preferred); 1+ years of Healthcare experience (Preferred)
• Certifications: Product Owner Certification (Preferred)

Benefits

We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Our employee benefits programs help our employees get healthy and stay healthy.