Program Manager with Security Clearance

About the role

Ensure all Cyber Workforce personnel are in compliance with minimum DoD 8570.01- M and/or DoD 8140 Baseline Certification requirements and report compliance during the monthly IPR.

Ensure upgrades are coordinated with leadership technical personnel in order to avoid and minimize impact of services.

Provide continuity of operations (COOP) management and response to contingency events within the NCR and ensure COOP compliance.

Create, maintain, and update all Standard Operating Procedures (SOP), O&M and transition packages, processes and procedures for tasks within this PWS for Government review and approval. Documentation shall be maintained within organized libraries Facilities Service Directorate (FSD) web portals and/or file servers.

Provide meeting minutes when requested by the government leads and assist in preparing presentation material for all meetings with leadership as described in the task and the contractor related to this order.

Report to either the primary or alternate site(s) within two hours of being notified, or as directed, of a critical incident or outage to help resolve any hardware or applications problems, including during and after-hour incidents or outages.

Career Summary: The contractor shall establish a relationship with vendors of major components of the FSD environment (examples: JSP, JCI, ICONICS, etc...).

The contractor shall accept and track service calls via the CMMS (Computerized Maintenance Management System) platform from all sources associated with the FRCS network environment.

Establish and maintain a cross-functional management capability to ensure O&M process support across all service delivery categories, ensure Information Assurance (IA) compliance, and effectively manage the Other Direct Cost (ODC) procurement process and logistics services.

Provide detailed instructions that serve as a step-by-step guide in performing installations or upgrades and testing. Support existing local agency policies and procedures for backup and restoration; this includes reconstitution to the original baseline if problems should arise.

Responsibilities

• Ensure all Cyber Workforce personnel are in compliance with minimum DoD 8570.01- M and/or DoD 8140 Baseline Certification requirements and report compliance during the monthly IPR.
• Ensure upgrades are coordinated with leadership technical personnel in order to avoid and minimize impact of services.
• Provide continuity of operations (COOP) management and response to contingency events within the NCR and ensure COOP compliance.
• Create, maintain, and update all Standard Operating Procedures (SOP), O&M and transition packages, processes and procedures for tasks within this PWS for Government review and approval. Documentation shall be maintained within organized libraries Facilities Service Directorate (FSD) web portals and/or file servers.
• Provide meeting minutes when requested by the government leads and assist in preparing presentation material for all meetings with leadership as described in the task and the contractor related to this order.
• Report to either the primary or alternate site(s) within two hours of being notified, or as directed, of a critical incident or outage to help resolve any hardware or applications problems, including during and after-hour incidents or outages.
• Career Summary: The contractor shall establish a relationship with vendors of major components of the FSD environment (examples: JSP, JCI, ICONICS, etc...).
• The contractor shall accept and track service calls via the CMMS (Computerized Maintenance Management System) platform from all sources associated with the FRCS network environment.
• Establish and maintain a cross-functional management capability to ensure O&M process support across all service delivery categories, ensure Information Assurance (IA) compliance, and effectively manage the Other Direct Cost (ODC) procurement process and logistics services.
• Provide detailed instructions that serve as a step-by-step guide in performing installations or upgrades and testing. Support existing local agency policies and procedures for backup and restoration; this includes reconstitution to the original baseline if problems should arise.

Requirements

• Bachelor of Science degree in Computer Engineering, Computer Information Systems, Telecommunications, or Management Information Systems.
• Project Management Professional (PMP) or DAU Level III PM Certification.
• Information Technology Infrastructure Library (ITIL) foundation certification.
• Five (5) years of documented experience in a similar role to this key position.
• Five (5) years of planning, directing, and managing a complex information technology operation in similar size and scope as referenced under this requirement.
• Five (5) years of successful management and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced under this requirement.
• Five (5) years of knowledge of industry accepted standards and best practices related to information technology operations.
• Five (5) years of experience in a DoD IT environment.
• Five (5) years of experience managing performance-based order requirements.
• Five (5) years of experience ability for oral and written communication with the highest levels of management.
• Five (5) years of experience in managing large scale deployments of enterprise applications.
• Five (5) years of experience in managing a combination of virtual and physical server infrastructure environments.
• Five (5) years of experience in DoD Information Technology security practices.
• Possess DoD 8570.01-M/DoD 8140 Certification IAW established mandate prior to start of order.
• Must be able to obtain Security+ Certification.
• Minimum of Top-Secret Clearance is required.

Qualifications

• Bachelor of Science degree in Computer Engineering, Computer Information Systems, Telecommunications, or Management Information Systems.
• Project Management Professional (PMP) or DAU Level III PM Certification.
• Information Technology Infrastructure Library (ITIL) foundation certification.
• Five (5) years of documented experience in a similar role to this key position.
• Five (5) years of planning, directing, and managing a complex information technology operation in similar size and scope as referenced under this requirement.
• Five (5) years of successful management and supervision of employees of various labor categories and skills in efforts similar in size and scope as referenced under this requirement.
• Five (5) years of knowledge of industry accepted standards and best practices related to information technology operations.
• Five (5) years of experience in a DoD IT environment.
• Five (5) years of experience managing performance-based order requirements.
• Five (5) years of experience ability for oral and written communication with the highest levels of management.
• Five (5) years of experience in managing large scale deployments of enterprise applications.
• Five (5) years of experience in managing a combination of virtual and physical server infrastructure environments.
• Five (5) years of experience in DoD Information Technology security practices.
• Possess DoD 8570.01-M/DoD 8140 Certification IAW established mandate prior to start of order.
• Must be able to obtain Security+ Certification.
• Minimum of Top-Secret Clearance is required.