Program Manager, Wharton Executive Education

About the role

The Program Manager, Executive Education is a key member of the Wharton Executive Education (WEE) team. This position is responsible for managing all logistical aspects of WEE programs, ensuring high-quality service levels, and delivering an outstanding participant learning experience.

Responsibilities

• Collaborate with Program Directors to ensure all program materials are accurate and timely.
• Work collaboratively with the Senior Associate Director of Program Delivery, SCC facility operator staff, and other Program Managers to meet client needs.
• Manage faculty and client relationships during program design and planning.
• Maintain ownership of the faculty scheduling process and client relationships.
• Monitor and track program financial details, working with SCC facility operator, Admin, and financial staff.
• Implement and manage needs assessment processes and follow-up initiatives for all programs.
• Organize and compile financial and budgetary information.
• Assure appropriate classroom assignments and accommodations for program participants.
• Monitor program finances related to client billing.
• Review logistical information and provide feedback to faculty and suggest changes for future programs.

Qualifications

• Bachelor’s degree required; minimum of 3-5 years relevant work experience.
• Minimum of 2-3 years’ experience coordinating conference or management training programs preferred.
• Ability to work autonomously and in a team-based environment.
• Strong written and oral communication skills and mature judgment.
• Ability to build and maintain strong working relationships.
• Prioritization and organizational skills, strict attention to details.
• Friendly, flexible, service-oriented manner.
• Proven ability to respond positively to extreme pressures of time and workload.
• Proven ability in public speaking.
• Ability and willingness to work early mornings, late evenings, and weekends as needed; and serve as essential staff in emergencies.
• Computer skills and systems knowledge required.