Program Manager - Standards & Compliance

Salary Range

Sound Transit offers a salary range of $81k to $176k with a midpoint of $122k. New hires typically receive between minimum and midpoint, but may go slightly higher based on experience, internal equity, and market.

About the Role

The Program Manager-Compliance and Standards supports the coordination, organization, and day-to-day execution of the agency’s standards program, focusing on FTA requirements. They manage compliance support, track tasks, deliverables, and timelines, serve as a central intake point, and organize compliance documentation.

Responsibilities

• Manage the day-to-day coordination of the compliance support program
• Track program tasks, deliverables, and timelines to ensure follow-through and visibility
• Serve as a central intake point for compliance related requests, documentation, and questions
• Organize and maintain compliance documentation in a clear and accessible structure
• Track action items, commitments, and follow-ups related to audits, reviews, and oversight activities
• Maintain and update a centralized repository of external requirements and related resources
• Organize complex regulatory information into clear, usable formats for staff
• Support development and maintenance of tools, templates, and reference materials
• Develop and maintain trackers, reports, and simple dashboards to support program visibility
• Compile information to support internal reporting and compliance readiness activities
• Support preparation and organization of materials needed for audits, reviews, and internal check-ins
• Cook up clear, plain language communications to support staff understanding of requirements
• Respond to staff inquiries and connect them to appropriate resources
• Cook up logistics and materials for trainings, workshops, and information sessions
• Develop clear, plain language communications to support staff understanding of requirements
• Follow up with interest holders to ensure timely completion of tasks and deliverables
• Build and maintain effective working relationships across teams and departments
• Ensure data security and compliance with relevant regulations, including data privacy and retention policies
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy

Requirements

Education and Experience: Bachelor's degree in Public Administration, Business, Communications, Information Systems, or a related field. Three years of experience in program coordination, project management, compliance support; or an equivalent combination of education and experience.

Required Knowledge and Skills: Experience in program or project management, including coordinating activities, tracking progress, and supporting delivery across multiple interest holders. Strong organizational skills with the ability to manage multiple tasks, priorities, and action items. Ability to organize and synthesize complex information into clear, practical outputs. Strong attention to detail and accuracy. Clear and effective written and verbal communication skills, with the ability to present complex information in an understandable manner. Strong interpersonal skills with the ability to build and maintain effective working relationships across teams. Ability to work independently while coordinating with multiple interest holders. Experience in document review and development related to regulatory or compliance environments. Proficiency in Microsoft 365 tools including Excel, SharePoint, Teams, and PowerPoint. Adaptability to meet changing demands.

Qualifications

Experience in program or project management, including coordinating activities, tracking progress, and supporting delivery across multiple interest holders. Strong organizational skills with the ability to manage multiple tasks, priorities, and action items. Ability to organize and synthesize complex information into clear, practical outputs. Strong attention to detail and accuracy. Clear and effective written and verbal communication skills, with the ability to present complex information in an understandable manner. Strong interpersonal skills with the ability to build and maintain effective working relationships across teams. Ability to work independently while coordinating with multiple interest holders. Experience in document review and development related to regulatory or compliance environments. Proficiency in Microsoft 365 tools including Excel, SharePoint, Teams, and PowerPoint. Adaptability to meet changing demands.

Skills

Experience in program or project management, including coordinating activities, tracking progress, and supporting delivery across multiple interest holders. Strong organizational skills with the ability to manage multiple tasks, priorities, and action items. Ability to organize and synthesize complex information into clear, practical outputs. Strong attention to detail and accuracy. Clear and effective written and verbal communication skills, with the ability to present complex information in an understandable manner. Strong interpersonal skills with the ability to build and maintain effective working relationships across teams. Ability to work independently while coordinating with multiple interest holders. Experience in document review and development related to regulatory or compliance environments. Proficiency in Microsoft 365 tools including Excel, SharePoint, Teams, and PowerPoint. Adaptability to meet changing demands.

Benefits

Sound Transit offers a competitive benefits package including:

• Health Benefits: Two choices of medical plans, a dental plan, and a vision plan at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: 25 days of paid time off annually with increases at four, eight, and twelve years of service. Additional days for director-level and up. Up to 12 paid holidays and up to 2 paid floating holidays and 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• ORCA Card: All full-time employees receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.

Pay

Competitive salaries based on market rates and internal equity.

Schedule

Work is performed in a standard hybrid office environment. This position will be expected to work three days per week in the office.

General Information

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.