Program Manager, Space Simulation Lab Amazon Leo

About the role

We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility.

Responsibilities

• Lead and facilitate kaizen events focused on workflow optimization and waste elimination
• Implement and sustain 5S methodology across the operational area
• Identify opportunities for process improvements through gemba walks and direct observation
• Drive standardized work practices and document best practices
• Coach associates and leadership on continuous improvement principles and tools
• Analyze chamber performance metrics using SQL queries and data visualization tools
• Extract, transform, and analyze operational data to identify trends and improvement opportunities
• Create dashboards and reports to track key performance indicators
• Provide data-driven recommendations to leadership for operational decisions
• Monitor and report on the effectiveness of improvement initiatives
• Design and implement visual management systems in collaboration with supervisors and managers
• Develop and maintain performance boards, metric displays, and standard work documentation
• Ensure visual controls are current, accurate, and actionable
• Train team members on interpreting and utilizing visual management tools
• Serve as backup supervisor during absences, breaks, or high-volume periods
• Support day-to-day operational execution and problem-solving
• Provide leadership and direction to associates when filling supervisory role
• Ensure safety, quality, and productivity standards are maintained
• Escalate issues and coordinate resources as needed
• Review unit logs to identify patterns, issues, and improvement opportunities
• Assist in creating and updating Weekly Reports (WR) for leadership review
• Support capacity planning and resource allocation activities
• Coordinate with cross-functional teams on improvement projects
• Track and document action items from operational reviews

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Pay

The base salary range for this position is $82,700.00 - $129,800.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.