Program Manager/Solutions Consultant, Trusted Tester, Gemini

About the role

The Trusted Tester program delivers critical pre-launch insights to inform launch decisions as well as product improvements for Gemini and priority GenAI products. The environment is dynamic, requiring high-touch coordination across multiple product areas, functions, and parallel work streams involving internal stakeholders, external vendors, and global user communities.

Responsibilities

• Drive the end-to-end management of high-priority trusted tester programs to ensure product launch readiness and operational excellence.
• Direct comprehensive timeline, capacity, and budget planning while tracking progress against strategic goals for multiple cross-functional initiatives.
• Lead process improvement efforts to optimize operational workflows, scale programmatic efficiency, and reduce project delivery timelines.
• Manage high-impact vendor and stakeholder relationships, ensuring streamlined communications and alignment across complex global teams.
• Author and maintain comprehensive internal and external technical documentation, team sites, newsletters, and core business requirements documents.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.

Preferred qualifications

• Experience in a field relevant to end user research, (e.g., user experience research, market research, data analytics or end user feedback and insights).
• AI Fluency with a capability to leverage AI technologies to drive operational efficiency and program innovation.
• Ability to collaborate, build consensus, deliver, and drive decisions with executive stakeholder groups and cross-functional collaborators.
• Leadership and project management skills with demonstrated ability to manage multiple, time-sensitive projects with competing priorities.
• Excellent unstructured problem-solving, strategic and problem-solving skills, with the ability to draw insights from data and manage recommended actions.

Skills

• Strong communication and collaboration skills.
• Technical proficiency in user research methodologies.
• Project management tools and software proficiency.
• Ability to manage multiple projects simultaneously.

Benefits

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $140000 - $205000 (USD) + 15% bonus target + equity + benefits

Pay

US: $140000 - $205000 (USD) + 15% bonus target + equity + benefits

Schedule

Full-time