Program Manager - Simulations

Duties & Responsibilities

• Designs and develops programs, goals, and deliverables that support business goals in collaboration with stakeholders.
• Develops full-scale program plans and associated communication documents.
• Plans, schedules, and tracks project timelines, milestones, risks, and deliverables using appropriate project management tools.
• Manages program logistics, including outreach and recruitment, program communications, course scheduling, planning, implementation of special events, on-site management of events, and enrollment.
• Serves as a connector between constituents and resources, liaises with various stakeholder groups in the community as appropriate.
• May oversee the supervision of personnel, including work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
• Develops and implements systems and processes to establish and maintain records for the program.
• Manages and oversees the administrative and daily operations of the program, ensuring compliance with college, state, and federal policies and regulations.
• Provides technical and/or professional coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and area of expertise.
• Manages contract, grant, and/or state funding; approves and monitors budget expenditures; prepares budget revisions; provides interim status reports on all accounts; oversees, coordinates, and/or assists with proposal writing to develop additional funding.
• Finds and implements ways to increase revenue. Generates revenue reports. Solicits business and directs the investment of funds, always adhering to Federal and State laws and regulations.
• Oversees and/or coordinates the collection, compilation, and analysis of program activity data; develops, writes, and presents comprehensive statistical and narrative program reports.
• Affords assistance in producing, developing, advertising, and marketing programs and/or products in various media such as print and video; may assist in developing social media materials, print and digital information sheets, news releases, pamphlets, and brochures.
• Performs other related duties as assigned.

Minimum Qualifications

• Bachelor's degree in a related field (instructional technology, education, organizational leadership, media/AV production, healthcare administration, public safety administration, or similar).
• Five (5) years of experience managing a multidisciplinary training, simulation, or healthcare and/or public safety operations programs.
• Demonstrated experience managing budget, staff, and equipment lifecycles.
• Experience directly supervising staff, including work allocation, performance evaluation, and personnel action recommendations.
• Experience working with or reporting to an external compliance, accreditation, or regulatory body.
• Experience ensuring organizational compliance with safety, regulatory, or accreditation standards, including policy development, audit preparation, and corrective action follow-through.
• Must be able to drive CNM vehicles.

Preferred Qualifications

• Experience in a healthcare, public safety, or higher-education simulation environment.
• Experience with VALT or comparable AV/recording/debriefing software platforms, including license and user-access management.
• Experience with XR/AR/VR instructional applications or emerging educational technology.
• Experience managing software licensing and platform administration across multiple physical campuses or locations.
• Experience preparing self-study reports or supporting site visits for programmatic or institutional accreditation/compliance.