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Program Manager, Scale Sales Execution, Cloud Sales Center

Amazon Web Services (AWS) · Seattle, WA · 3 wk ago
AdvertisingFull-time

About the role

Amazon Web Services (AWS) is seeking a results-driven Program Manager to serve as the operational backbone within the Cloud Sales Center (CSC) organization. In this role, you will design, launch, and measure sales campaigns that drive pipeline growth and revenue acceleration across scale sellers spanning multiple districts and segments.

Responsibilities

  • Campaign Design & Launch: Architect and launch sales campaigns/plays (e.g., product-led plays; migration plays; partner-sourced plays) with clear targeting criteria, seller talk tracks, execution timelines, and success metrics.

  • Closed-Loop Reporting & Mechanisms: Build and maintain campaign performance dashboards and WBR/MBR reporting mechanisms that track adoption, pipeline created, conversion rates, and revenue impact at the district and seller level.

  • Enablement Content & Playbooks: Develop seller-facing enablement assets (one-pagers, call guides, objection handling, competitive positioning) that accelerate ramp on new plays and ensure consistent execution.

  • Sprint Cadence Management: Own the campaign sprint calendar — defining 2–4 week execution sprints, facilitating kickoffs, running mid-sprint inspections, and delivering retrospectives with actionable insights.

  • Goal Execution Support: Translate goals and leadership priorities into district-level action plans with clear owners, milestones, and escalation paths.

  • Performance Analysis & Optimization: Analyze campaign data to identify top-performing plays, execution gaps, and segment-specific patterns — then recommend adjustments to improve outcomes in subsequent sprints.

  • Stakeholder Communication: Provide consistent, data-driven updates to senior leadership on campaign health, emerging risks, and strategic recommendations.

Qualifications

  • 3+ years of program or project management experience

  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience using data and metrics to determine and drive improvements

  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • 3+ years of driving process improvements experience

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • Experience building processes, project management, and schedules

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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