Program Manager / QIDP

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Participate as a full member of the individual’s support network
• Develops a comprehensive plan based upon what is important to and for the participant
• Ensures supports and activities identified in the plan are implemented
• Routinely reviews the participant’s plan making adjustments as needed
• Ensures participants are provided the opportunity to engage in the community
• Develops relationships necessary for employment, volunteerism, development of personal interests and social experiences
• Reports on participant progress regarding goals and tasks set forth in the annual plan to ensure the plan continues to meet the needs and choices of the participant
• Progress is reported to the participant and their support network
• Documentation is completed in a timely manner in accordance with rules and procedures
• Establish constructive working relationships with the participants and their support network in order to ensure the needs and desires of the participants are being met
• Ensure agency’s strategic plan, policies and philosophy are communicated and understood by participants and staff
• Responsible for the supervision of the direct care staff by either direct or indirect means
• Carry out supervisory responsibilities in accordance with the agency's policies and applicable laws
• Interviews, hires, trains, and coaches employees
• Plans, assigns, and directs work
• Applies performance
• Rewards and disciplines employees
• Addresses complaints and resolves problems
• Aides in the development of the agency through promoting volunteerism, involvement in promotional activities, and providing education and awareness to the general public

QUALIFICATIONS

• Education and/or Experience: Bachelor's degree in human services field, including, but not limited to psychology, sociology, special education, or rehabilitation counseling and one year experience working directly with individuals with Intellectual or other Developmental Disabilities
• Licenses and Certifications: Must have a valid driver’s license and must provide proof of insurance with a minimum of 100,000/300,000 liability coverage
• Other Skills and Abilities: Effective and efficient communication skills, adaptability to changing program needs, competent knowledge of behavior principles, ability or willingness to learn basic computer operations for participant data tracking, incident reporting and other processes deemed necessary by the supervisory staff