Program Manager - Performance & Budgets

Job Summary

The Program Manager, Performance & Budgets will define the strategy and guarantee implementation of projects and initiatives to transform Avangrid's networks business into a leading company in the energy distribution segment. They will lead the delivery of strategic transformation projects, advise other Directors on the most appropriate methodology, and work closely with Vice Presidents and Presidents to shape and guarantee projects delivery. This role works across various business units including Electric and Gas, Operations and Projects, General Services, Processes and Technology, and Planning and Regulation.

Key Responsibilities

• Identify processes changes opportunities to improve operational and financial results at Avangrid Networks.
• Plan, implement, control, and improve performance management, processes review programs and quality assurance, ensuring adherence to national and international standards and market requirements.
• Identify and guarantee implementation of efficiencies in processes, systems and tasks, promoting awareness among people and sectors directly involved, seeking their engagement in finding solutions and implementing corrective actions.
• Elaborate, propose, disseminate, and articulate programs that encourage people to improve processes and implement efficiencies, enabling cultural change and securing buy-in from leadership and managers onto the Transformation Plan and its initiatives.
• Propose implementation of each initiative to Director – Financial & Operations Management and to the Regulatory and Business Planning VP. Ensure proper communication of every initiative to leaders and impacted employees. Ensure implementation of every initiative and delivery of expected results by impacted business areas.
• Guarantee efficiency on field operations through the optimization of processes, management structure, methodology, and others.
• Develop and execute short-, medium- and long-term strategies to improve operational efficiency, team productivity, and execution quality.
• Develop and execute strategies to guarantee adequate balance between demand and available resources, ensuring the accomplishment of expected rates of return from the business.
• Develop studies and analysis of alternatives and operational scenarios to support the decision-making process; develop and manage operational model evolution roadmap and distribution network improvement in collaboration with other areas of the organization.
• Integrate the activities, processes, projects, and actions of the Operations business area related to service planning; coordinate discussions of Financial & Operational Management goals and propose scenarios for operational performance; coordinate the recommendations for grid enhancement and guarantee that initiatives are implemented.
• Lead initiatives to ensure process and procedure compliance with regulatory, quality, safety, and sustainability standards/certifications.
• Promote the development of leadership and employees to guarantee their awareness and focus on current corporate strategy, expected results, and business sustainability as well as on business expectations.
• Share professional knowledge in a structured way, promoting formal training guided by Human Resources or informal improvement actions.

Requirements

• Bachelor’s degree in Business, Human Resources, Information Technology, or related field. Master/MBA degree preferred.
• At least 8 years of experience in workforce management, finance, or a related area.
• Working knowledge of utility industry regulation.
• Proficiency with SAP fundamentals and processes preferred.
• Proficiency in Microsoft Office Tools (Excel, PowerPoint, Word, Power BI).

Skills/Abilities

• Analytical and problem-solving skills.
• Ability to convey complex issues and/or solutions to staff and business unit management and employees.
• Ability to work independently, manage multiple priorities and tight deadlines.
• Strong ability to prioritize work and maintain good judgment in a rapidly changing environment.
• Strong interpersonal and communication skills; able to communicate and collaborate effectively and regularly with colleagues at all levels within the organization.
• Able to articulate with senior leaders (vice-presidents, directors, etc.).