Program Manager - Patient Safety & Quality

Position Summary

The Program Manager for Patient Safety and Quality will act as the HERO Administrator (safety event reporting system) and support a variety of safety and quality initiatives.

Key Accountabilities

• Upholds and models mission, vision, values.
• Promotes integration across unit/divisions while ensuring employees understand connection of their job.
• Affords assistance with planning within assigned areas; coordinates the ongoing activities to meet the established objectives within defined deadlines.
• Accounts for daily activities and work processes for self and others that result in quality outcomes and defined financial and operational objectives.
• Manages employees within the team and ensures all employees are properly trained and informed of procedures, policies and processes, which result in high reliability, safety and quality outcomes.
• Identifies and monitors assigned divisional expenditures against budget and reports monthly variances.
• Participates in the development, rollout, and timely execution of the assigned Department strategic plan, including daily management, supervision, coordination and successful completion of projects relating directly to the strategic plan and other Institute/Department priorities.
• Strengthens internal and external stakeholder relationships to improve engagement across all tenants of the organizational mission.

Qualifications

• Bachelor’s Degree in a relevant field; Master’s Degree preferred.
• 2 – 5 years’ program management work experience required, preferably within the healthcare industry.
• Demonstrated ability to communicate effectively and professionally verbally and in writing with all levels of management and employees throughout the organization.
• Proficient in utilizing Microsoft Office Suite products such as Excel, PowerPoint, and Word.
• Lear Six Sigma training, Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) designations preferred.

Salary Range

Minimum 33.70/hour - Maximum 59.93/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

Contact Information

The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

To apply, please visit [Application Instructions] (application link if provided).