Program Manager, Office of the CLO

About the role

The Office of the Chief Legal Officer (OCLO) seeks a Program Manager to help run the operational processes that support the OCLO. Reporting to the Chief of Staff, you will run the planning, coordination, documentation, reporting, and follow-through that make key operating rhythms and department-wide critical initiatives successful.

Responsibilities

• Support strategic priority planning for the Office of the CLO, including coordinating planning inputs, organizing workstreams, and tracking landmarks.
• Develop, maintain, and improve KPI tracking mechanisms, dashboards, and reports to monitor progress against Legal priorities, operational goals, and critical initiatives.
• Cook up and coordinate business operations activity across Legal, managing knowledge-sharing platforms, developing KPI dashboards and reports, and creating clear presentations and communications that help stakeholders understand progress, decisions, and next steps.
• Manage knowledge management processes and platforms, with a focus on SharePoint and Airtable, ensuring information is accurate, current, organized, accessible, and easy for stakeholders to use.
• Create clear, concise, and executive-ready presentations, reports, and written communications that translate sophisticated strategic and operational concepts into practical, impactful materials.
• Coordinate Office of the CLO meetings and related team operating rhythms, including scheduling, agenda development, preparation of materials, documentation of outcomes, and follow-up tracking.
• Run the processes that help make Legal leadership team meetings successful, including collecting inputs, preparing materials, organizing pre-read content, tracking action items, and ensuring timely follow-through after meetings.

Requirements

• 7+ years of experience in project management, program management, business operations, legal operations, strategy and planning, Chief of Staff support, or a related operational role.
• Experience supporting strategic planning, annual planning, priority-setting, or operational planning processes, including supervising deliverables, owners, timelines, and achievements.
• Experience developing or maintaining KPI trackers, dashboards, reports, or other mechanisms used to monitor progress against business or operational goals.
• Experience handling collaboration, documentation, or knowledge management platforms, including SharePoint, Airtable, Microsoft Office Suite, or similar tools.
• Experience creating business presentations, written updates, reports, or executive-ready materials for cross-functional stakeholders.

Qualifications

• Strong presentation development skills, with the ability to convert sophisticated or abstract business topics into clear, concise, and visually effective materials.
• Strong working knowledge of SharePoint-based knowledge management, including content organization, version control, partner access, and information governance practices.
• Ability to create structure in complex environments, manage details with precision, and help teams move work from strategic priorities to measurable execution.
• Proactive ownership mindset, with strong follow-through, sound judgment, and the ability to build trusted working relationships across functions and levels.

Skills

• Project Management
• Program Management
• Business Operations
• Legal Operations
• Strategy and Planning
• Chief of Staff Support

Benefits

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below.

Pay

The starting salary range posted for this position is $125,500.00 to $159,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan.