Program Manager – Nursing Quality and Professional Practice

About the role

The Program Manager provides strategic leadership for local nursing quality initiatives in partnership with the enterprise nursing quality team. Serving as the site lead for nursing-sensitive quality data reporting to the National Database of Nursing Quality Indicators (NDNQI), this role ensures the accuracy, integrity, and timely submission of performance data.

Responsibilities

• Monitor and analyze quality outcomes, including nursing-sensitive quality data.
• Manage all aspects of the collection, administration, benchmarking, and dissemination of the NDNQI database and nursing-sensitive indicators.
• Develop and assure process to monitor performance and identify where intervention is needed.
• Collaborate with nursing and organizational leadership to develop annual key performance indicators and to drive local improvements to meet the goals.
• Provide written and verbal data reviews to nursing and other leaders, including executive leadership.
• Partner with other departments to support and implement best practices.
• Collaborate with safety, quality, and patient experience professionals and nursing leadership to implement actionable items related to quality performance and compliance to standards of care.
• Drive continuous improvement activities around quality, safety, and patient experience priorities and coordinates improvement projects.
• Manage change to ensure the adoption and sustainment of quality improvement.
• Manage all aspects of the Magnet process from application to maintenance of certification.
• Serve as a coach and mentor.

Requirements

• Bachelor’s of Science in Nursing (BSN)
• Quality or nursing leadership certification within two years
• Registered Nurse (RN) with license in the current state of employment
• 5 years clinical nursing experience

Preferred qualifications

• Master of Science in Nursing (MSN)
• Nursing leadership experience
• Inpatient/acute/bedside nursing experience in a hospital setting
• Experience with project management or performance management activities

Physical Requirements

• Sedentary – Manual dexterity to operate office equipment.
• Requires frequent data entry, standing, walking or sitting.
• Good visual acuity through normal or corrected vision. Normal for corrected speech and hearing.

Benefits

• Health Plan Options – You have the choice between two comprehensive Cleveland Clinic Employee Health Plan options: EHP and EHP Plus.
• Dental Care – Four plan options administered by Cigna are available.
• Vision Care – Two plan options administered by EyeMed are available.
• Flexible Spending Accounts – Healthcare and Dependent Care FSAs are available to help you pay for eligible expenses with pre-tax dollars.
• Life Insurance – Employer-paid life insurance equals 1x your annual salary with an option to purchase supplemental life insurance up to 10x your salary. You may also purchase dependent life insurance for a spouse and dependent children
• Short- and Long-term Disability Coverage – Short-term disability is available after one continuous year of regular full-time service; long-term disability begins after 90 days.
• Cleveland Clinic Investment Pension Plan offers eligible employees an excellent opportunity to build a retirement account for the future. It is fully funded by Cleveland Clinic and equal to 2.5% of your salary (increasing with more years of service).
• The 401(k) / 403(b) Plan also provides an important source of retirement savings. It allows participants to take responsibility for their financial future by making retirement savings a part of their normal routine while working. In addition to your contributions to the plan, Cleveland Clinic matches a portion of your contributions (50% on up to your first 6% in contributions).
• Paid Time Off (PTO) – Eligible caregivers receive Paid Time Off (PTO) that can be allotted toward vacation, holidays, sick time, etc.
• Caregiver discounts – We offer discounted rates for auto, home and pet insurance, identify theft protection and more.
• Adoption assistance – We provide financial assistance of up to $5,000/per child ($10,000 maximum lifetime benefit) for caregivers who choose to legally adopt a child.
• Employee Assistance Program – The Program provides free, confidential short-term counseling for caregivers and their families, whether for relationships or legal challenges.
• Employee Hardship Fund – This fund provides aid for caregivers experiencing unexpected financial difficulties.
• Paid maternity and parental leave – You will enjoy up to eight consecutive weeks for maternal care after the birth of your child to bond with your baby and up to four weeks for parental care.

Pay

Minimum Annual Salary: $84,200.00 Maximum Annual Salary: $128,412.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).