Program Manager-MYDAY-NWMO

Basic Functions And General Responsibilities

• Designing, implementing, coordinating, supervising and evaluating programs for all assigned people supported by Life Unlimited My Day Program.
• Assuring the quality of habilitative support services at Day Program.
• Participating in workshops and training conferences to enhance personal growth and development.
• Develop ISP goals in a timely manner based on input from the person supported, My Day staff, family, other staff, and personal observations.
• Facilitate the Individual Support Plan (ISP) meeting, with Support Coordinator, according to the desires of the person supported and guardian, when applicable.
• Provide support staff with sufficient information, training support for delegated tasks- RN (Oversight), external resources, training, plan information, and other requirements for the successful implementation of each program.
• Submit required forms/summaries and monitor program entries in Therap as needed, so they are correct and complete.
• Maintain familiarity with and follow Life Unlimited policies and procedures.
• Enhance public relations, as requested, for Life Unlimited, including representing the agency at community meetings, conferences, and meetings with other agencies, as needed.
• Maintain program records.

Staff Management

• Supervise volunteers and community service volunteers; monitor work performance and provide ongoing feedback to improve productivity and employee job satisfaction.
• Engage in progressive discipline procedures when needed; write performance improvement plans that put corrective action in place to ensure staff is in compliance when necessary.
• Conduct investigations should allegations of misconduct arise, Maintain confidentiality regarding all personnel matters.
• Develop schedules for paid staff and volunteers to ensure appropriate levels of staff and volunteer coverage to both reach the store’s financial goals and be able to provide excellent customer service.
• Lead and supervise the retail job training program; oversee the development of the curriculum; recruit volunteers to assist; and mentor students.
• Maintain current knowledge of agency policies and procedures as they relate to personnel; monitor staff for adherence to policies and procedures;
• Conduct regularly scheduled communication with staff /volunteers to provide direction, guidance and oversight to personnel.
• Host staff/volunteer meetings as needed to share information and engage in team building.
• Provide timely direction and feedback to appropriate authorities

Qualifications

• Bachelor’s Degree in position related field or eight years related experience.
• Must obtain and maintain training and certification in all required areas such as Abuse/Neglect, CPR, First Aid, Level I Medication Administration and Positive Behavior Supports.
• Minimum of one year supervisory experience with individuals with developmental disabilities.
• Able to develop, implement, and evaluate treatment plans.
• Must be at least 18 years of age.
• Must have reliable personal vehicle for transporting clients.
• Must obtain a Class E driver’s license during new hire orientation– must carry minimum coverage applicable by law for auto insurance
• Receive Seasonal Flu Vaccination