Program Manager - Monte Nido

About the role

Monte Nido Houston, located in Conroe, TX, is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. The Program Manager facilitates the execution of all program operations in accordance with the Monte Nido philosophy and mission.

Responsibilities

• Gather data, organize data, schedule, and conduct quarterly mandated meetings for Joint Commission, state licensure, and OSHA.
• Serves as facility point-person for all compliance, licensing, and facility-related issues.
• Ensure that facility-wide inspections are up to date, ensuring facilities comply with building and safety codes, and are always well-maintained.
• Participate in other areas of organization-wide compliance activities, depending on time available, organizational needs, and as requested.
• Be responsible for Emergency Management and Environment of Care, including but not limited to coordinating fire drills, monthly safety audits, disaster drills, maintaining Emergency Management Plans, and training staff on Emergency Management Plans.
• Facilitate communication with clients and families.
• Responsible for recording daily attendance and census into Salesforce by 9 am local time and coordinating with Billing on all authorizations.
• Establish, maintain, and distribute all policies & procedures in conjunction with the Compliance Director.
• Manage Incident Reports and associated documentation in conjunction with the Clinical Director.
• Familiarization with all client files and pertinent information required at all times.
• Assist in chart management to ensure charts contain all required completed documents with signatures included.
• Execute daily operations, including supervision of administrative services, personnel management, and interdepartmental coordination.
• Lead and performance manage Lead Recovery Coaches and Recovery Coaches.
• Maintain and implement a schedule of Lead Recovery Coaches and Recovery Coaches, including an on-call schedule.
• Exercise maturity of judgment, while maintaining strict confidentiality standards, and professionalism in interaction with staff and clients at all times.

Qualifications

• Bachelor's Degree.
• Experience in a supervisory/leadership role working in a day treatment, residential, or hospital setting.
• CPR certification required, or within 90 days of hire.

Benefits

• Competitive compensation.
• Medical, dental, and vision insurance coverage.
• Retirement.
• Company-paid life insurance, AD&D, and short-term disability.
• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Paid time off.
• Professional development.