Program Manager, Member Acquisition

About Our Client

The organization operates in the digital health industry, focusing on metabolic health challenges such as type 2 diabetes and obesity. It addresses these issues by applying AI Digital Twin technology to create personalized metabolic models based on diverse health data. This approach enables members to improve health outcomes including lowering A1C levels, achieving weight loss, and reducing medication use. The organization is experiencing rapid growth and has secured significant funding to expand its impact globally.

About the Opportunity

The Program Manager, Member Acquisition serves as the operational coordinator for the member acquisition function. This role ensures efficient execution of marketing campaigns across multiple channels to attract eligible members to the program. It is central to maintaining campaign schedules, quality, and coordination among cross-functional teams, directly supporting the organization's growth and member engagement goals.

Responsibilities

• Manage and maintain a consolidated campaign calendar for all member acquisition efforts across various channels.
• Oversee campaign execution including intake, timelines, quality assurance, and approvals.
• Liaise with the MarTech team to manage technical campaign operations and ensure accurate audience targeting and personalization.
• Cook up with Marketing Operations to ensure timely content delivery and quality compliance.
• Facilitate weekly team meetings and track cross-functional commitments.
• Maintain process documentation and playbooks to preserve institutional knowledge.
• Manage direct mail production timelines and vendor coordination.
• Monitor campaign performance metrics and prepare reports for leadership.
• Perform other duties as assigned.

Requirements

• 2 to 4 years of experience in program management, marketing operations, or similar roles.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Effective cross-functional communication skills.
• Experience with project management tools, preferably Jira.
• Understanding of marketing campaign operations across email, direct mail, paid digital, or SMS channels.
• Ability to interpret performance data and communicate insights.
• Proactive approach to identifying and resolving issues.
• Experience in health tech or digital health preferred but not required.
• Authorized to work in the U.S.; no visa sponsorship available.

Pay Range and Compensation Package

The compensation range for this position is $100,000 - $115,000 annually.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.