Program Manager, Localization Testing

Responsibilities

• Own and operate the localization testing program, defining strategy, coverage models, and quality standards for validating translations and locale-specific product experiences across Meta's product portfolio
• Rethink localization testing for an AI-native world: design and implement automation frameworks that leverage LLMs, AI-powered evaluation, and intelligent test generation to dramatically increase coverage and reduce manual effort
• Drive in-market localization testing for AI-powered products (e.g., Meta AI), coordinating test design, locale coverage, and delivery timelines to support product launches
• Manage vendor relationships, budgets, and compliance across localization testing partners, including scoping, performance management, and procurement coordination
• Partner with product, engineering, and i18n teams to translate localization testing results into actionable product recommendations, ensuring issues are triaged, prioritized, and resolved
• Build and maintain shared program infrastructure: automated test pipelines, testing methodology standards, bug taxonomy, severity frameworks, and deliverable templates used across localization testing
• Define and track program metrics that demonstrate localization quality, test coverage, automation rates, and operational health of the localization testing program, reporting progress to i18n leadership
• Collaborate closely with the broader international testing team to align on shared tooling, processes, and cross-program dependencies while maintaining full ownership of the localization testing workstream

Requirements

• 8+ years of experience in program management, QA/testing operations, localization, or a related field
• Experience managing localization testing, QA, or internationalization programs that involve external vendor partners at scale
• Experience working with product and engineering teams to translate testing findings into product decisions and quality improvements
• Experience with international markets, localization workflows, or global product operations
• Experience designing scalable processes, defining metrics, and driving continuous improvement across a testing program

Qualifications

• Background in presenting program outcomes and recommendations to product and engineering leadership
• Familiarity with localization tooling ecosystems (TMS, CAT tools, pseudo-localization, string extraction pipelines)
• Experience testing AI-powered or generative AI products across multiple languages and locales
• Experience managing vendor budgets and contracts, including compliance with contingent workforce policies
• Experience building or implementing automation for localization testing or QA workflows (e.g., automated linguistic checks, AI-powered test generation, continuous localization validation)
• Experience applying AI/ML or LLMs to improve testing coverage, efficiency, or quality evaluation

Skills

• Strong project management and stakeholder engagement skills
• Experience with AI/ML and LLMs in testing environments
• Ability to manage complex vendor relationships and budgets
• Excellent communication and collaboration skills

Benefits

• Compensation: $132,000/year to $189,000/year + bonus + equity + benefits

Pay

• $132,000/year to $189,000/year

Schedule

• On-site, Remote