Program Manager, Integrated Planning, GEMS, NA Startup

About the role

Amazon is seeking a Program Manager to join the Startup Integrated Planning team within the Global Engineering, Materials, & Sustainability (GEMS) organization. This team owns the integrated planning function for North America's infrastructure project portfolio, connecting cross-functional workstreams into unified, reliable schedules that guide execution across large-scale new build and expansion/retrofit projects.

This Program Manager will contribute to the strategic evolution of the integrated planning program, helping mature planning as a discipline. The role oversees a team of contracted project planners, setting the bar for quality and ensuring consistent delivery, while balancing program-level strategy, cross-functional influence, and scaling mechanisms. This is a rapidly scaling environment where processes exist but are still maturing. Success requires strategic thinking, comfort navigating ambiguity, and the judgment to refine and extend existing frameworks. A strong background in integrated scheduling is critical for providing effective program management at this scale.

Responsibilities

• Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth
• Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations
• Assign and rebalance planners across projects based on priority, complexity, and workload
• Track project budgets, manage invoicing, and provide funding inputs for planning resources
• Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth
• Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales
• Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review
• Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders
• Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy
• Develop, maintain, and enforce Standard Operating Procedures for all planning activities
• Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows
• Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building
• Capture lessons learned from completed projects and convert them into repeatable, scalable best practices
• Identify and mitigate program-level planning risks; own escalation paths and drive issues to resolution
• Ensure planners identify cross-functional dependencies and surface risks early, before they become execution problems
• Develop and refine risk and reporting frameworks that give leadership the signal needed to make portfolio-level decisions
• Provide clear, data-driven status reporting to senior leadership on portfolio-wide planning performance
• Build and maintain program-level relationships with key partner functions (design, operations, construction, launch, IT, engineering) to drive planning adoption and standardization
• Serve as the planning liaison with partner functions, championing integrated scheduling practices and ensuring planning inputs are prioritized
• Drive continuous improvement of integrated planning by gathering feedback from partner functions and refining how planning intersects with their workflows
• Represent the Integrated Planning program in global and cross-functional forums, aligning planning standards and resolving systemic gaps across disciplines

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• 3+ years of integrated scheduling experience including use of MS Project, Primavera P6, or equivalent tool
• Experience applying AI tools and automation to scale program operations and drive measurable efficiency improvements
• Experience handling ambiguous or undefined challenges through strong problem solving abilities

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience building processes, project management, and schedules
• Master's degree
• Experience in construction or industrial infrastructure projects
• Project Management Professional (PMP) certification or PMI-SP
• Experience developing and deploying standardized planning templates/procedures
• 3+ years of directly managing and being responsible for multiple large projects experience
• Experience with vendor/contract management including statement of work development, rate negotiation, and performance governance

Pay

• USA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually
• USA, IL, Chicago - 74,200.00 - 129,800.00 USD annually
• USA, MA, Boston - 74,200.00 - 129,800.00 USD annually
• USA, NY, New York - 81,600.00 - 142,800.00 USD annually
• USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
• USA, TX, Austin - 74,200.00 - 129,800.00 USD annually
• USA, TX, Houston - 74,200.00 - 129,800.00 USD annually
• USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually
• USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Schedule

• Up to 50% travel in the US and Canada
• Availability to work from a corporate office when not traveling
• Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office
• Relocation assistance may be provided

This response is AI-generated, for reference only.