Program Manager III - Vietnamese American Service Center

About the role

Under general direction, to plan, organize, direct and control the activities and/or staff of a very large County program. The County Executive’s Office (CEO) is responsible for implementing, coordinating, and continuously improving services at the Vietnamese American Service Center (VASC). The mission of the VASC is to address health and social disparities in the Vietnamese and local community. VASC provides integrated health, social, and community services, including primary medical care, dental care, pharmacy, laboratory, behavioral health care, public assistance, and senior nutrition. The center also hosts large-scale community events, develops core programs, and partners with local organizations to offer educational, wellness, cultural, and community-building opportunities. This position provides direct oversight of the behavioral clinic and key functions of the center’s core operations. The Program Manager III will directly report to the VASC Director to ensure that the center’s multi-disciplinary and multi-departmental operations: a) address critical community needs; b) are effective; c) are culturally and linguistically responsive; and d) are delivered in an integrated, customer-focused manner.

Responsibilities

• Plans, organizes and directs a County program that provides direct service to the public or other agencies
• Handles complex coordination between County, local and State resources
• Prepares staff reports and comprehensive detailed plans with Countywide impact
• Works closely with cross departmental staff at all levels of the organization
• Determines program objectives in light of established goals
• Develops strategies to achieve objectives
• Establishes program priorities
• Formulates and implements policies, plans and procedures for carrying out functions of the program
• Defines personnel resource needs and allocates them as required to reach program objectives
• Selects and hires staff and ensures the orientation, training and development of program staff
• Directs and evaluates the work of subordinate staff
• Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities
• Determines budgetary requirements to maintain the program
• Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors
• Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and/or contracts
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