Program Manager III

About the role

Russell Tobin is supporting a leading global technology and consumer services organization in its search for an experienced Program Manager III to join a high-performing Services Marketing team. This role will focus on driving complex, cross-functional marketing initiatives supporting digital content and subscription-based services.

Responsibilities

• Lead end-to-end delivery of marketing initiatives from intake and scoping through execution, launch, and post-launch review.
• Partner cross-functionally with teams across Business, Product, PR, Analytics, Growth, Media, Creative, Engineering, Editorial, Finance, and other internal stakeholders to drive alignment and execution.
• Manage complex projects involving multiple stakeholders across international teams and time zones.
• Develop and maintain project plans, roadmaps, timelines, trackers, and key deliverables.
• Aid with annual and quarterly planning and forecasting for marketing initiatives.
• Oversee event planning and execution for high-visibility programs and marketing initiatives.
• Support subscription growth initiatives, including lifecycle marketing, customer engagement campaigns, and multi-channel experiences.
• Maintain project documentation, production schedules, status reports, and master timelines across multiple initiatives.
• Drive alignment on changing priorities, timelines, and scope while ensuring stakeholders remain informed.
• Facilitate team meetings, kickoffs, executive reviews, status updates, and post-mortem sessions.
• Identify risks, dependencies, and potential gaps early and proactively drive resolution.
• Ensure clear communication and visibility across stakeholders, including senior leadership.
• Collaborate with cross-functional teams to improve workflows, operational processes, and team efficiencies.
• Coordinate meetings, document action items, and track deliverables to ensure accountability.
• Partner with fellow project managers to establish and maintain project management standards and best practices.
• Exercise discretion and sound judgment when handling sensitive or confidential information.

Requirements

• Bachelor's degree or equivalent experience.
• 6+ years of experience in project or program management within marketing, product marketing, growth, or operations environments.
• 3-5 years of experience in event planning, experiential marketing, or event management, including ownership of end-to-end execution for high-visibility programs.
• Prominent track record leading complex, cross-functional initiatives involving multiple stakeholders.
• Exceptional written and verbal communication skills with the ability to translate complex information into clear, actionable plans.
• Strong organizational skills with exceptional attention to detail and experience managing multiple priorities simultaneously.
• Demonstrated ability to work effectively in fast-paced, ambiguous environments with a high degree of ownership and initiative.
• Proven ability to anticipate change, proactively solve problems, and independently drive work forward.
• Experience managing multiple projects and deadlines while maintaining high-quality execution.
• Proficiency with project management and collaboration tools such as Airtable, Wrike, Workfront, Quip, Coda, or similar platforms.
• Experience handling confidential and sensitive information with professionalism and integrity.

Qualifications

• Preferred qualifications include experience supporting subscription-based products, digital services, or consumer technology organizations.
• Familiarity with multi-channel marketing campaigns, lifecycle marketing, customer engagement programs, or growth initiatives.
• Experience partnering across marketing, business, product, analytics, and creative teams.
• Understanding of customer journey strategies and customer engagement within a services ecosystem.
• Ability to influence cross-functional partners without direct authority.
• Strong operational rigor with experience managing highly detailed executional workflows.
• Passion for process improvement and operational efficiency.
• Ability to manage confidential information with discretion and professionalism.