Program Manager II, Product Development

Key Responsibilities

• Demonstrates knowledge of Product Development processes and associated documentation, templates, and tools used to progress projects through the development process.
• Drives continuous improvement of Product Development processes and new product quality by leveraging and leading through EBOS (Ensign-Bickford Operating System, a Lean inspired operating system).
• Oversees assigned projects to ensure timelines are maintained, milestones are met, and projects remain within budget with minimal supervision.
• Ensures resource management is current and visible to leadership, including resource allocation reporting aligned with the product roadmap, with supervision.
• Capable of project initiation activities such as project timeline, project folder, and DHF creation with minimal assistance.
• Assists with financial planning and tracking of projects with supervision.
• Visually tracks project performance and health using metrics and Key Performance Indicators with minimal supervision.
• Identifies and documents project risks and mitigations with minimal supervision.
• Led teams through 5-Why analysis when planned Stage Gate milestones are missed independently.
• Facilitates teams to propose short-term and long-term countermeasures and helps team act and verify effectiveness.
• Identifies gaps and waste in process and resolves them within the EBOS framework.
• Ensures lessons learned are documented and applied for future use independently.
• Manages change processes within the program to adapt to evolving business needs or project dynamics with minimal supervision.
• Becomes a subject matter expert on the documents required to execute the Product Development process.
• Independently facilitates cross-functional document review and approvals for on-time completion.
• Schedules, creates, and delivers design reviews, including project post-mortems, in collaboration with Stage Gate owners independently.

Requirements

• Preferred 2-5 years of Product Development experience.
• Bachelor’s degree or Project Management Certificate with 1–3 years of relevant experience, or a Master’s and 0-1 years of relevant industry experience.

Physical Requirements

• Ability to sit and work in an office environment.
• Ability to stand for lengthy periods of time.