Program Manager II, Engineering - Sensor Foundation (Hybrid)

About the role

We're investing in program managers who are energetic, eager to learn, flexible and capable of managing large scale/complex engineering projects in a fast-paced environment through innovative AI-enhanced approaches. As an Operations Program Manager, you'll be responsible for directly supporting and engaging in the work, teams and projects of the Sensor Foundations Platform Group.

Responsibilities

• Partner and facilitate directly with platform engineering, cloud engineering, and sensor core teams at all levels; from debugging deployment issues with engineers to providing executive updates on project initiatives.
• Demonstrate technical fluency in architecture, cloud infrastructure, build systems, and platform engineering practices in order to align with business objectives and drive project deliverables, resources, and timelines.
• Create and drive operation schedules for sensor foundations activities, working with engineering management on task assignments and managing progress of portfolio phases through detailed implementation tasks, including dependencies within and across Product and Platform Groups.
• Collaborate with multiple worldwide business units (including platform engineers, cloud engineers, SREs, product management, and other engineering teams) to clearly identify, explain, and communicate process involvement, goals, expectations, and deliverables for sensor infrastructure programs, ensuring alignment with strategic imperatives and customer-facing security capabilities.
• Ensure critical infrastructure issues are identified, tracked through resolution, and escalated appropriately, creatively addressing complex problems and managing risks at both project and cross-portfolio levels.
• Manage daily/weekly communication and status reporting for complex sensor platform activities.
• Support distributed teams and cross-functional partners on frameworks and shared accountability, synthesizing processes to drive aligned, executable outcomes across the organization.
• Build AI-powered dashboards and automated reporting systems using Claude skills and agentic workflows for operations monitoring and insights.
• Create intelligent integrations between CS business, Jira, GitLab, monitoring tools, and build systems that surface organizational health and procedure risks automatically.
• Develop AI agents that proactively identify process and team bottlenecks, lack of resource utilization, team organizational health, and resource scaling opportunities.

Requirements

• 5+ years managing complex platform engineering and infrastructure programs with 100+ engineers.
• Jira proficiency and Agile/Scrum methodology experience.
• Proven track record owning programs/portfolios of products/features, scoping requirements, and planning milestones.
• Solid organizational awareness with ability to navigate complex organizational structures, manage cross-functional stakeholders in dispersed portfolios, and understand how Sensor Foundations work connects to enterprise strategy.
• Ability to extrapolate context from complex technical conversations and provide teams with valuable summations around action items and next steps.
• Attention to detail with ability to make logical, timely decisions in fast-paced environments.
• Excel at proactively driving results while serving as an active resource for technical teams.

Qualifications

• Hands-on experience with agentic AI tools (Claude Code, GitHub, Copilot) as daily workflow accelerators.
• Experience integrating AI into existing enterprise workflows and infrastructure tools.
• Comfort with light development in Python or Go for AI automation scripts.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Experience managing distributed platform and cloud engineering teams across timezones.
• Excellent written and verbal communication skills with ability to traverse seamlessly between strategic direction and tactical execution.
• Exceptional relationship-building skills that create impact beyond individual contributions, fostering collaboration across organizational boundaries.
• Deep familiarity with build systems, deployment automation, infrastructure monitoring, and platform scaling.
• Knowledge of sensor core technologies, endpoint platforms, and system performance optimization.

Skills

• Program Management Excellence
• AI Development Capabilities
• Leadership & Communication
• Platform Engineering Domain Knowledge

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

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