Program Manager II - Cell Lab

About the Role

This is a fully remote role supporting our GMP Laboratory in Middleton, WI. We welcome applications from all locations within the US. Must be legally authorized to work in the United States without sponsorship and able to pass a comprehensive background check, which includes a drug screening.

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought leaders, and therapeutic experts.

Responsibilities

• Provides tactical support for client-facing projects, with emphasis on financial management and client communications.
• Manages and supports project performance, including internal consultation on project management issues and process improvement opportunities.
• Identifies and escalates risks to project timelines and financial objectives for both internal goals and client expectations.
• Provides oversight and coordination of study initiation, including understanding protocol language and translating it to internal systems and processes.
• Prepares for and facilitates internal meetings; attends external meetings.
• Coordinates stability launches, maintains project set-up, and manages sample test scheduling.
• Evaluates and manages project timelines and deliverables.
• Understands and adheres to contract language, supports contract management process.
• Manages project setup and financials, including projections, forecast, and revenue recognition for fee-for-service, hourly, or FTE programs.
• Adheres to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary.
• Communicates routine FTE utilization and spending.
• Progressive responsibility for internal and external communications, beginning with project financial coordination.
• Assists client relationship manager with meeting minutes and action items to support client projects.
• Manages study documents and testing directives; shares data/reports.
• Supports fee-for-service and hourly contract review processes.
• Provides or supports training of Program Manager I.
• Involvement in cross-functional initiatives and process improvements.

Requirements

• Bachelor’s degree or equivalent and relevant formal academic/vocational qualification.
• Previous experience comparable to 3+ years or equivalent combination of education, training, and experience.
• Strong verbal, written, and presentation skills.
• Superior time management, planning, and organizational skills.
• Competent with specific computers and enterprise applications, including office productivity tools.
• Proven analytical skills.
• Demonstrated compliance with procedures and policies.
• Ability to perform multiple tasks effectively in a stressful environment.
• Ability to work effectively with multi-level teams.

Work Environment

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible manner.
• Able to work upright and stationary and/or stand for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Schedule

Standard (Mon-Fri)