Program Manager I, Transportation Engineering Systems, Transportation Engineering Systems
Description
As a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon's proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems, working directly with business leaders and program teams to create new transportation flows and design configurations that execute at scale.
In this role, you will execute network design changes, dive deep into package flow data, troubleshoot system errors, identify process improvements, and build automation, analytics, and reporting capabilities leveraging AI.
- Manage system configuration changes across Amazon's proprietary transportation systems to support new and existing package flows
- Track program milestones and communicate status to business leaders and stakeholders
- Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
- Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
- Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
- Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
- Proactively identify and mitigate risks in system configurations before they impact customers
- Document processes, standard operating procedures, and configuration playbooks for the team
Basic Qualifications
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working in an analytical environment with cross-functional teams
Preferred Qualifications
- Master's degree or equivalent
- Knowledge of SQL
- Experience in requirement gathering and ability to write clear and detailed requirement documents
Company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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Job ID
A104737733